California Pizza Kitchen (CPK)
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Total ratings
4.35
(Rating count:
2,008)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The app allows for online ordering.
- Loyalty rewards are still available, although difficult to access.
Cons
- The latest update removed features like check-in and display of rewards points.
- Poor navigation and user interface that feels like a 'web-only' experience.
- Account login issues and inability to access loyalty information.
- Glitches and bugs that hinder functionality, such as session timeouts and lost cart items.
Most mentioned
- Removal of key features (check-in, visible rewards) in the recent update.
- Frustrations with the app's navigation and user experience.
- Frequent login issues and inability to access account information.
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User reviews
Recent rating average:
1.10
All time rating average:
4.35
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-15 |  | | Horrible, useless, can use website. Not sure why they went this direction. Waste of space for the app. |
| 2024-11-24 |  | | Looks like they just recently decided to basically get rid of this app. I already had it downloaded and now it's just for online ordering. Fortunately, they do still have rewards, but it basically just prompts you to log in to a website.. no point. |
| 2024-11-21 |  | | New version sucks. Loyalty account can not be accessed nor can you check in. Just an ordering app now. Useless |
| 2024-11-21 |  | | This upgraded app is awful. I can no longer check in and it's hit or miss as to whether I get my rewards points or not. It's probably fine for ordering take out, but I don't do that. I always eat in. Staff is clueless as to how to access your account. Just terrible. |
| 2024-11-11 |  | | If it ain't broke, don't fix it! This used to be polished mobile app, but since the update it now looks and behaves like a buggy, outdated website with limited features. This is a real bad look for CPK. |
| 2024-11-11 |  | | So far, I have not been able to find where my points are. And dang it! I just realized I forgot to give the waiter my phone number to get points at dinner tonight since the app apparently no longer lets me check in. Not a happy user with this new version. |
| 2024-11-10 |  | | New update SUCKS! Navigation to rewards and account info along with joining the waitlist has been moved off the main screen and forces you to search to get there. The previous version worked well. If it ain't broke, don't fix it! |
| 2024-11-08 |  | | I'm not sure what happened, but the last update totally ruined the app. It's now basically a web app instead of a real standalone app like it was before. Huge fail. |
| 2024-11-06 |  | | This update is awful. I can't even check in anymore. So much for my loyalty |
| 2024-11-03 |  | | The October update is a subpar experience compared to the old one |
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