PayPal - Pay, Send, Save
The PayPal app is the secure way to send and receive money, shop and pay in 4.
Total ratings
4.24
(Rating count:
3,329,533)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to transfer money and receive funds
- Excellent customer service
- Long-standing trust and reliability for many users
- Convenience of using PayPal for various transactions
Cons
- Frequent issues with app navigation and user interface
- High fees associated with transactions
- Problems with linked accounts and account security
- Annoying ads and promotional content cluttering the app
Most mentioned
- App optimization and loading issues
- Payment method selection problems
- Customer service difficulties
- Increased advertisements and less focus on core functionalities
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User reviews
Recent rating average:
2.60
All time rating average:
4.24
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-27 |  | | It's automatically without my permission chose to make a payment from an account that I didn't tell them to use. It even didn't give me an option to choose which account or card I wanted to pay from. I simply click on pay now thinking that I would be able to now choose the payment method in the next upcoming screen. But no! That costed me overdraft and merchant penalty. |
| 2024-11-27 |  | | **PayPal is the best, without a doubt!** I always use it and completely trust it for all my transactions. The company is amazing and has helped me multiple times to get my money back from scammers and unreliable websites. Their customer service is excellent, responsive, and genuinely cares about protecting users' rights. If you're looking for a safe and easy-to-use app for transferring money or online purchases, PayPal is the perfect choice. I highly recommend downloading and trying it! |
| 2024-11-26 |  | | I've used paypal for years to transfer money into my bank and family/friend transfers. This recent update may make PayPal deactivate any linked bank accounts. You can't relink them on your own, even with routing/acct numbers, you have to call PayPal customer service and tell them you'd like to relink or reactivate your previously linked bank account. My bank confirmed they did no such thing, when i called paypal they said they deactivated it for my funds security, just without notice. Beware. |
| 2024-11-26 |  | | It loads slow. It doesn't allow me to pay merchant with a credit card. It over drew .y checking account to reload a balance. It doesn't openly disclose that a credit card can't be used if not linked to checking account. There's no way to withdrawn my cash from Paypal. I hate this App. and have no desire to use it to pay for service merchants again. Also why can't I pay a balance with more than one source in. PAYPAL? |
| 2024-11-25 |  | | Awesome application for juggling finances around and receiving direct deposits. Can easy send, receive, and link accounts, ease of use, and application interface are top-tier. On top of all this, credit specific offers through different retailers and/or savings account with 4.1APY(currently, subject to change, of course). I'm about to make PayPal my default banking account and close several other accounts! |
| 2024-11-25 |  | | I like having paypal as a debit account, but the fact that cashing a check is done by a totally different service (that currently keeps giving me "error 403" messages) is so unbelievably frustrating, because paypal customer service can't help. Other than that, though, it's nice that it has better money sending functionality that also works in online stores and makes paying easier than a trad bank. But please, develop your own check cashing system. |
| 2024-11-23 |  | | Long time PayPal user. Filed a dispute over a shipment never received. It's been more than 2 months. I keep checking the review status. The status provides an estimated date for resolution, and when that date approaches, it extends another 2 weeks. Very difficult to reach a live person to talk with. When I did, They could not give me an explanation, and they opened a back office ticket, whatever that is. Fortunately, only a small amout is involved. I won't be using Paypal in the future. |
| 2024-11-23 |  | | PayPal takes care of everything, I haven't noticed anything odd with paying or recieving. The balance is off a little bit some times I've noticed, but just a couple of bucks. So far, so good! : )~ I don't recall how long it's been since writing the last note (4/6 months), but y'all gotta know, I still feel just as pleased with'em now, as I did then! |
| 2024-11-22 |  | | What the heck happened to PayPal?? I open the app to make a simple payment and in getting all kinds of advertising BY PAYPAL, that I have to close then, then close the next one. Only to get to page that looks like Amazon, then have to search to figure out if it's even possible to use it as a payment platform... No wonder most people don't use PayPal anymore. 30 more clicks to make a simple payment than Venmo or CashApp. We can throw PayPal in the trash bin of history... |
| 2024-11-22 |  | | This app is horrible optimized. You might imine the app for 2 seconds, and you have to restart whatever process you were going through on the app, not to mention half the time the app is stuck in an infinite loading loop. Worse yet, is trying to use the resolution center via the app. Trying to reply to a seller is extremely frustrating. You can't see what you're typing, and if you rotate the screen, everything you've wrote gets deleted. |
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