InTouch
A companion app for the InTouch website.
Total ratings
4.64
(Rating count:
442)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- App is more stable than previous versions according to some users.
- GPS functionality works well when it does update.
- Good concept of tracking for vehicle safety.
Cons
- Inconsistent location updates, often showing outdated information.
- Frequent app crashes and glitches, making it unreliable.
- Poor customer support experience reported by users.
- High subscription cost compared to alternatives.
Most mentioned
- Inaccurate and infrequent location updates.
- App crashes and lacks stability.
- Difficulty contacting support and resolving issues.
Upgrade to see all 21 reviews
User reviews
Recent rating average:
2.40
All time rating average:
4.64
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-21 |  | | I feel a lot safer driving a utility vehicle. |
| 2023-11-01 |  | | The app isn't accurate with the location. No live time location, even when refreshing, only updates every 10 - 12 hours, not consistent with sending text location reports, constantly need to accept terms and conditions...... |
| 2023-10-11 |  | | GPS is okay. Takes a while to refresh to your actual location, to within 10 feet. But the app won't keep my boundaries set. So if I park it and walk away, turn on the notification for if it moves, it turns back off in 15 seconds and leaves my bike unprotected..... |
| 2023-05-17 |  | | Is not accurate alot of times and constantly crashes. My phone keeps recommending to put in deep sleep please fix |
| 2022-12-27 |  | | This version of the app is much better than the one I've used in the past. This one is much more stable and doesn't crash when I try to locate my vehicle. |
| 2022-10-17 |  | | This device/app gets -5 stars! Just about the most useless device/app for tracking a vehicle! Doesn't live update location, only actually uses 1 set boundary.., the others are about to be set but don't function! Support answers calls and hangs up without talking to you! You'd think it'd be much better for something that cost a grand! |
| 2022-08-21 |  | | it's a good service, but doesn't seem to update often enough. however, I haven't traveled with it, so holding off. I'm not sure it's "real time" enough, but I think that's because it doesn't update unless it's moved. |
| 2022-03-30 |  | | Not sure why the app doesn't work, it was working fine for 5 or 6 months. I did have the battery go dead one time disabled my motorcycle simply charged the device and started the bike went to work. But now I do not get alerts anymore so I come here to see if there was an update available Doesn't seem to be so maybe I will try a passtime app. But I also had a change in finance company maybe they're not paying a monthly monitoring bill. Who knows. But I did like the alerts if my bike was Disturbed |
| 2021-11-08 |  | | It's a good thing I didn't pay for this device as it came with the car. I would never recommend it and it constantly never locates your car. |
| 2021-10-20 |  | | App does not work. My car has been in the same place for 400 days. It will not refresh or anything. Online shows location. |
Upgrade to see all 21 reviews