N-able Passportal Mobile App
Solution built for MSPs to manage all passwords in one place.
Total ratings
2.00
(Rating count:
137)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great password management capabilities
- Useful for accessing customer passwords on the go
- Desktop version is highly praised
Cons
- Frequent crashes and instability
- Issues with 2FA not functioning properly
- Lack of access to client documentation and articles
Most mentioned
- App crashes frequently
- 2FA login issues
- Lack of functionality compared to the desktop version
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User reviews
Recent rating average:
1.20
All time rating average:
2.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-07 |  | | Even after uninstalling it and reinstalling it, it refuses to open. (S22 ultra) |
| 2024-11-18 |  | | Autofill.. Broken Logging in with an authenticator app on same phone.. Broken I keep holding out hope, but this is ridiculous. |
| 2024-03-19 |  | | Crashes frequently. Lingering issue where it won't take the 2FA code only on the app (website logs in fine). Our Apple customers have the same issue on their mobile app. Just focus on making the app stable and hold on all the bells and whistles until you can keep it fro crashing. |
| 2023-12-05 |  | | Looking forward to this product being ready for production. I'm embarrassed for my clients to use this product- NOT a good look. I'm updating my review to add that things haven't improved. I can't recommend the platform. |
| 2022-11-12 |  | | Pull this mobile app from the store until you make something useful. I'm on a Samsung S22 Ultra and alli get is a white screen. Utterly useless and quite frankly development on the app itself isn't great either. SolarWinds buying this triggered a death spiral that a formerly good product will not recover from. |
| 2021-11-13 |  | | Absolutely the worst product. Except prolong outages. Slown to innovation. Support is just as horrible. Lost business do to inaccessible and regretting every minute moving to this product. |
| 2021-11-09 |  | | Won't open on my Pixel 6. It sits on the blank screen and does nothing. Can't see anything, can't log in, white screen. Tried to uninstall and reinstall, restarted the phone, everything!! What a waste of money. |
| 2021-09-22 |  | | Does not work on Android. The latest update is a total mess. Trying to login, the password and username fields cannot be selected except in a very tiny spot. Also, takes 10minutes to get to an MFA prompt and even then fails to login due to delays. Used to work on older versions. |
| 2021-09-15 |  | | Crashes several times a day. When it works it's a bit clunky. When it doesn't work, it's maddening and frustrating. No updates in 8 months is disappointing. |
| 2021-09-13 |  | | Broken! The Duo MFA is broken so I can't use the app at all. Even before it broke, you can only get Passwords, not Articles, so dumb. This is a paid service, why is it broken? The mobile browser works but everything is too tiny to read, you have to scroll left and right because it's not actually made or optimized for mobile use. Needs to be fixed! |
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