Parking made simple with Parkable
Total ratings
3.82
(Rating count:
1,927)
Review summary
Pros
- Great parking concept and usefulness where parking spaces are limited.
- Easy to navigate and set up an account.
- Convenient to log start/finish times and receive receipts.
Cons
- App is slow and clunky; often hangs or crashes.
- Inaccurate charging and overcharging issues.
- Problems with customer service and lack of support when issues arise.
- Unclear instructions and complications with using the app are frustrating.
Most mentioned
- App performance issues (slow, crashes, hangs)
- Inaccurate billing and overcharging
- Difficult user interface and navigation problems
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User reviews
Recent rating average:
1.90
All time rating average:
3.82
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-10 | Thomas Selby | Have used it twice and both times, the boom gate didn't open so I couldn't exit the car park. First time I called parkable and they eventually opened it remotely. Second time luckily there was a car park worker nearby who opened the gate manually. Can't really trust that the app will work well now. | |
2024-12-10 | Kat | Not reliable enough to be convenient, not cheap enough to be unreliable. I was stuck behind a gate that wouldn't open 3 times in one week. All three times the "click here for help" dialled a disconnected 09 number. The messaging help service only presented the spinning wheel and wouldn't upload my request for help. I googled and found a separate number on an unrelated site and was told "No one else has called in this issue". I had four other people with me who also couldn't get their cars out | |
2024-11-14 | El Salv Inspired 2088 | Great parking concept and usefulness where parking spaces are very limited! It is a great way to manage daily parking needs. | |
2024-10-30 | B C | Really slow and clunky. Half the time the gate doesn't even open automatically at work | |
2024-10-22 | Runis | Session auto end was enabled by default, which we didn't know was a feature. Suggest changing the auto end to be 24hr by default instead of 12hr to prevent people from accidentally being towed for no fault of their own. Otherwise very good service and good price. | |
2024-10-16 | M L | Unusable app. Constantly uses your location on the main thread which blocks the UI from updating and renders it useless | |
2024-09-21 | Melanie Murray | Started parking with the Stop/Start option. Parked for 10 minutes and was charged $4.50! The Start/Stop function did not work. I will not br using Parkable again. | |
2024-09-19 | Ivan Basanovic | Terrible app. Needs more secure payment options. Options for once off visitors and to be inclusive of people who don't have phone and app technology. Sad to see people left out from parking legally in this day and age. | |
2024-09-18 | Vikki Davis | Absolutely rediculous. Got locked in the parking building with no way to open the gate and there was no available customer service I rang mulitiple times for help and my written message for bot asssistance has still not been read hours later. I had to use the app to pretend i was coming INTO the parking garage and drive out the one way entry because the app wouldn't open the exit door! So dangerous and terrible to be in that position. | |
2024-08-05 | Jeff Stanners | All this app does is take something simple like parking and make it complicated. You make me download an app, create an account, and enter my credit card info just so I can park for 30 minutes. |
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