Pantum Mobile Print & Scan
App for Pantum P2500, M6500/6550/6600, P3300/3010, M6700/6800/7100/7200/7300
Total ratings
2.56
(Rating count:
4,606)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Printer works well with laptops and PCs
- Easy connection for some users if instructions are followed
- Printer quality is good
Cons
- Frequent connectivity issues between app and printer
- App lacks user-friendly options and explanations
- Poor customer support and response times
- Limited options for printing specific document sizes
- App restarts and crashes often
Most mentioned
- Connecting the mobile app to the printer is difficult
- WiFi functionality is unreliable
- App needs significant updates and bug fixes
- Issues with connecting to WiFi network despite proximity
- App provides limited functionality for mobile printing
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User reviews
Recent rating average:
1.40
All time rating average:
2.56
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-11 |  | | Very tuff to connect mobile with printer. No option to take printout of photo and other documents directly from web page. Pls resolve this. On printer wifi logo scannner is never working. Printer is good . Pls resolve these issue.No one is reply on consumer issues. |
| 2024-10-18 |  | | I wish i would know why i have to add the wifi password again and again every time i have to use the printer otherwise its offline |
| 2024-10-15 |  | | Bad app They took so much money for printer but don't provide options for plugin service software. In one year their printer wifi card is not working and no one reply from anyone also.....so don't buy this product |
| 2024-10-07 |  | | Legal size page option not available in app. Aap not useful for me. Printer is working well with laptop, but this app is 👎 |
| 2024-05-17 |  | | PLEASE READ: I can understand why people are upset. But I just downloaded this app in May 2024. It does work... but it's very poorly explained. For wi-fi printing you have to connect your printer to your home wifi FIRST (either by installing the drivers from your computer or directly on the printer) THEN add the printer in the app. To print directly to the printer you need to disconnect from your home wifi. You can only print directly from this app. |
| 2024-03-26 |  | | It's my first use after the January update and I kept getting the 'Failed to connect. Check network status...Duly Noted' error. Really frustrating with limited pathways for support. However! I uninstalled the app, reinstalled it, reconnected my printer (P2500W) and that seems to have solved the problem. 'Have you tried turning it off and on again?' |
| 2023-03-01 |  | | The biggest mistake ever. The cartridges are reasonable yet they don't tell you that you need to replace the drum as well which is a huge costs. Wireless was never able to work on my Laptop with windows 10. I bought this for my small business and wanted to avoid all the cords. Absolutely disappointing. The app and wi fi capability is useless. |
| 2023-02-25 |  | | A 10 year old printer can connect in local network via WiFi (al mobile devices connected to home router via WiFi or ethernet can print without needing to connect exclusively to the printer). 10 years later, pantum is selling a printer without that option. And everyone at home has to connect to the printer directly. It's very very sad. Bad printer, bad app. |
| 2022-07-25 |  | | Not simple and smart , in my experience this app and well as wifi overall from mobile to printer does not work well at all and hence its 1 star which only 1 because the printer itself works great with the USB blue cable and because I can't rate it 0 stars but yea...the good old USB cable is still the only sane way the wifi and app method is trash |
| 2022-07-20 |  | | Call the Montreal support not Vancouver. The primer can work like a regular wifi printer. But the Vancouver support is so horrible they don't even understand their product. Email them and ask for the Montreal team. I wasted so much time with the BC support team. Now they seem to be trying to update their software via Samsung store even though I installed the app from Google Play. Works great now I'll definitely be careful not to let the app update. |
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