Personalized Video from Santa

Receive a personalized simulated video from Santa

Total ratings

3.69 (Rating count: 3,135)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Videos are cute and well-personalized.
  • App has been enjoyable and reliable for some users over the years.
  • Children feel special and excited about receiving personalized messages from Santa.
Cons
  • Many complaints about the app being misleading regarding video availability and costs.
  • Users experienced technical issues, such as videos freezing or not rendering properly.
  • High costs for downloading and accessing videos, especially after initial free options.
Most mentioned
  • Misleading pricing and subscription practices.
  • Technical glitches affecting video access and rendering time.
  • Limited number of views before requiring payment.
See reviews for Personalized Video from Santa on Google Play Store
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User reviews

Recent rating average: 2.20
All time rating average: 3.69
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Rating filters

5 star
15% (3)
4 star
10% (2)
3 star
0%
2 star
15% (3)
1 star
60% (12)
Date Author Rating Comment
2022-12-20
Daisy Jardim
Such an lovely app and fun videos to choose from. Went through the whole strenuous setup of making the video, signing up, etc etc only to then find out not only am i only allowed 1free video (i have 2children so now that's a problem - who do I leave out???) and video is only available for 48hrs. I've made the video on the 20th (no information is provided about dates / expiration etc) so whole process is a waste as won't be available for my child to view xmas eve!!
2021-01-08
Consuela Vasies
I will give 2 stars because the idea is kinda cute ...but the fact that you don't need an account but you actually do and for the fact that is FREE but you actually need to pay ...not ok ...There are 3/4 ''free'' option that are not actually free ...Don't get me wrong ...I don't mind paying but I honestly don't think it's ok when you pretend something is for free and afterwards you ask money for it.
2020-11-26
Richard Casner
Been using this for 3 years, haven't had any issues. To be honest I never leave reviews but felt like I had to on this because of all the bad reviews on here just aren't fair. There may be bugs but I haven't experienced any in 3 years.
2020-11-24
Lisa Elliott
Terrible! Was given a time of 1 hour 3 minutes for video notification to pay 2 pound odds for priority video.. only for it to change to 1 hour 45 minutes !! Shambles
2019-12-25
A Google user
Paid the $2.99 to get my video sooner and didn't get it until the hour was up anyway. Had a last minute kid I was trying to surprise, was let down that it didn't work.
2019-12-25
A Google user
Despite the already low rating, I decided to give it a shot. "continue without signing up" turns into "you must have an account to continue" and then you spend the next few minutes inputting everything only to then be told it's a "limited video you can only see once" so hopefully you like it! Especially for $10! Definitely upsetting that you use something for scamming such as a small entertaining video, for children, as a personal gain.
2019-12-24
A Google user
Rip off. Do not spend the money inside to download your video as they suggest. Paid the 9.99 and immediately attempted to download the video I made and it says video undownloadable. The app is a scam and designed to take your money. Sure you're allowed to make a video but you'll never receive the video in your email as it suggests and a timer will post with a countdown for when the video will no longer be available. GOOGLE PLAY NEEDS TO REMOVE THIS SCAM APP IMMEDIATELY!
2019-12-13
A Google user
Videos are really cute and the personalizing is well done. Only complaint is that the site is glitchy and often freezes or returns an error.
2019-12-09
A Google user
I use this app every year. My son absolutely loves it! He gets so excited that Santa specifically knows who he is and has a complete file about him. My son feels so special that Santa takes the time to send him a personalized video. Knowing at Christmas time Santa will send a video to let him know whether his behavior got him on the naughty or nice list makes him work that much harder to be good throughout the whole year. I also love that there are a variety of videos to choose from as well
2019-12-07
A Google user
Go through the entire process setting up the video get to the part where it says enter an email address. And it keeps telling me my email is invalid. I've tried 3 different emails with no luck. There's obviously something wrong with the app. There I wasted my time so no one else has to. Until fixed
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