jood Orange
Buy, manage, and recharge prepaid jood lines online with the jood Orange app.
Total ratings
4.28
(Rating count:
6,617)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great app and a fantastic digital experience with valuable offers.
- Thank you Jood for delivering the line at my doorstep.
- One of the best apps I used! Easy journey and saved a lot of my time.
Cons
- Very bad customer service, with long response times and unhelpful interactions.
- Login issues, especially with Facebook and account recovery.
- Persistent technical glitches preventing users from completing actions like language change and camera readiness.
Most mentioned
- Bad customer service
- Login and access issues
- Technical glitches in the app
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User reviews
Recent rating average:
2.00
All time rating average:
4.28
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | I tried to register with my email, but no email received from the App, and I wait 2 minutes and click on the resend button with no action, I tried to register with another email and the same problem no verification code received. |
| 2024-10-10 |  | | Very bad customer service. 3 hours wasted just to get a response from them |
| 2024-09-14 |  | | Need better inapp customer service |
| 2024-09-10 |  | | I am trying to pay for my package but because my of a glitch in a system resulting in me not being able to choose a city in another country. I am unable to connect my credit card to to my number. |
| 2024-08-19 |  | | Very bad customer service, I ordered Jood SIM card 3 days ago, they called and told me i will receive it the next day, I been trying to contact with them for 2 days, via WhatsApp but they don't response at all they just stating thier name and ignore me, I called them they told me i have to contact with them in WhatsApp because that's not their department It's really bad service and customer service, I wish I didn't pay them |
| 2024-08-17 |  | | No service at all, no phone number to call. Nothing is working in the app. |
| 2024-07-16 |  | | Update: tried to contact you via whatsapp and callcenter and no way to help. I have purchased jood line via application, I choose esim option during purchase My issue is that my mobile Honor Magic V2 is not added to your list of supported esim devices which is not right, I'm using esim from Umnaih and Zain, you could help by either add QR to application or to send it to my registered email "same as this one", on the application. |
| 2024-01-27 |  | | I can't log in to my account threw Facebook or even username since 2 month ago having issues & I updated my orange jood to the latest update.. still having a login issue... unsatisfied service bad app |
| 2023-10-26 |  | | It is a trap. After I converted my 18 years old line to jood. I lost many services, and I can not go back to normal orange lines. So I say goodbye orange. Horrible administration and marketing. |
| 2023-06-12 |  | | Thank you Jood for delivering the line at my doorstep. I was looking for better deal for purchasing line for my wife and I received it. |
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