Orange et moi France
Orange et moi is your entire Orange customer area from your mobile.
Total ratings
3.60
(Rating count:
213,899)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Helpful customer service and technicians
- Good pricing and coverage options
- Well-built app with few bugs or crashes
Cons
- Unreliable app performance
- Poor customer service and communication
- Issues with login and password recovery
Most mentioned
- Difficulties in accessing services or features
- Frustrations with installation and service appointments
- Inconsistent app functionality
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User reviews
Recent rating average:
3.30
All time rating average:
3.60
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-15 |  | | tries too hard to be clever and ends up being confusing. |
| 2024-12-10 |  | | Helpful for all problem,thanks !! |
| 2024-11-19 |  | | Superb and polite technicians |
| 2024-11-02 |  | | DO NOT SIGN A CONTRACT WITH ORANGE! I waited a week for my fibre connection to be installed after the initial booking. The engineer did not wait to see if it was working. He fitted the line and then left. I called him later that day to say the line was not working, and he told me it was not his problem. I still have no Internet connection, and Orange just told me I need to wait another 8 days for someone else to call me to try to fix the problem. |
| 2024-09-29 |  | | its good and cheapest sim with plans and coverage area in europe and UK |
| 2024-09-27 |  | | The app is a well build. There aren't many bugs or crashes. The only disadvantage is that you can't control everything of your orange service (like tracking of your reparation). |
| 2024-09-25 |  | | Doesn't work probably. Froze all the time.... |
| 2024-08-18 |  | | the app will not accept a UK mobile |
| 2024-08-10 |  | | I find out what I need to know. Quite easily. |
| 2024-07-04 |  | | Works once every year. Unreliable. No consistent error messages to enable user debug. Each new version worse than previous. |
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