On: Shop Shoes & Apparel
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Total ratings
4.94
(Rating count:
2,895)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Highly comfortable shoes suitable for long hours of standing/walking.
- Exceptional customer service with fast response times.
- Variety of shoe designs and options available.
Cons
- Frequent app crashes and issues with order submissions.
- Limited payment options (e.g., issues with Visa and PayPal).
- Problems with the shipping country options not including Puerto Rico.
Most mentioned
- Comfortable shoes for various activities (work, nursing, travel).
- Customer service is responsive and helpful.
- Issues with the app functionality affecting the shopping experience.
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User reviews
Recent rating average:
4.80
All time rating average:
4.94
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-28 |  | | I love On Cloud! very comfortable, I'm on my feet all day at work. my feet don't hurt at the end of the day! |
| 2024-10-15 |  | | I guess I'm a little sour, they just sent me a size 8 women's shoe. I'm a 14/ male. Mistakes happen, but the return was not pleasant. Went to Walgreens (your option), had the return set up, but I had to change the screen on my phone, and the code went away. After trying for 10 minutes to find it, we found another method. We had to use the Walgreens printer to get something off of the Oncloud app to send them back. That being said, I just placed an order for a pair that I hope is what I ordered. |
| 2024-10-11 |  | | They are the best tennis, and I been bought all kinds of different beands ,couldn't find the perfect ones for 12 hour shift at a hospital.These are my favorite and buying more pairs 😍 |
| 2024-10-08 |  | | I have RA and walking is difficult. The cloudmonster shoes are a game changer. Just ordered my 2nd pair. I did size up 1/2 size as the first pair were a little snug. |
| 2024-10-06 |  | | Best Shoes Ever. I work on concrete all day, my legs never get tired in these shoes. Very comfortable, very durable, highly recommend. |
| 2024-10-04 |  | | There shows are way better than Nike nowadays and I think it's because it's not all made from China so it's better quality. |
| 2024-09-25 |  | | These shoes are perfect for long nursing shifts! |
| 2024-09-19 |  | | the customer service reps are amazing. super fast response and did more than I asked for when I had a small issue/question. highly recommend for comfort of shoes and customer service. |
| 2024-09-17 |  | | the most comfy trainers I have ever tried so far. after buying my first pair back in 2023 within a month I bought 4 more. |
| 2024-09-17 |  | | The best app ever ! Brilliant user experience, excellent design, amazing user flows. |
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