Velvet Taco
Order your favorite globally-inspired tacos here!
Total ratings
4.76
(Rating count:
2,898)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good food quality and taste, especially the tacos and street corn dip.
- Convenient for online ordering and pick-up, saving time.
- Friendly and well-trained staff at locations.
Cons
- Frequent app bugs and issues preventing successful ordering.
- Annoying marketing notifications and pop-ups.
- Default 20% tip on takeout orders without options to customize tips.
Most mentioned
- App is buggy and has frequent errors.
- Difficulty in managing rewards and receipts.
- Inability to customize orders like in-person.
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User reviews
Recent rating average:
2.90
All time rating average:
4.76
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-23 |  | | Good Tacos and Street Corn Dip with Blue Corn chips. If you would clean up the pork tacos by removing the excess fat/skin and remove the inedible pieces of steak meat, I keep getting, I'd give 5 stars. |
| 2024-11-22 |  | | always on point and delicious |
| 2024-11-20 |  | | Doesn't register receipts correctly and so not getting rewards :( |
| 2024-11-12 |  | | awful app. kept interrupting my ordering process with repeated popups informing me that I have a new reward. then the app kept demanding my CCV code even though I had provided it, and I couldn't edit the existing card or add a new card because the aforementioned popup kept interrupting me. please fix this. it's super annoying. |
| 2024-10-23 |  | | No clear way to disable annoying marketing notifications that are on by default. |
| 2024-10-05 |  | | my only problem is don't have options under certain orders if it can't be fulfilled. like on the combo, you can sub for lettuce wrap. why have the option then? |
| 2024-09-30 |  | | Not great..wants your credit card details in full to get the sign up offer...avoid. |
| 2024-09-26 |  | | Really need to add a fountain drink option for pick up. |
| 2024-07-04 |  | | Velvet Taco Plano is my absolute favorite place on earth. Sometimes I dine in, sometimes I order ahead and pick up through the drive-thru, and sometimes, like today, I have it delivered! The taste and quality is fantastic, and it's always consistent! SO YUMMY! |
| 2024-04-02 |  | | Not a good experience so far. Keep receiving the error: "Could not load shopping basket Clear cart & restart order" Tried clearing app's cash/data, re-install the app. To my dismay, the same issue occurs. Very disappointing. At least the app recognizes and stores the history of on-site purchases. However, not being able to make orders online through the app is frustrating 😒 |
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