With the Circle of Crust™ loyalty program you’ll earn points with every purchase
Total ratings
4.88
(Rating count:
955)
Review summary
Pros
- Great service and friendly staff
- Wide variety of toppings and great pizza
- Loyalty program and rewards available
- Ability to order ahead
- Existing points and banked dollars converted smoothly in the new system
Cons
- New app version is difficult to navigate and less intuitive
- Glitchy payment processor requiring multiple attempts
- Issues with logging in through email links
- Rewards and loyalty points have diminished
- Confusing interface with added steps for redeeming rewards
Most mentioned
- Problems with the app interface and navigation
- Glitchy payment and login issues
- Complaints about diminished rewards
- Positive experiences with staff and food quality
- Loyalty program's functionality and limitations
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User reviews
Recent rating average:
3.30
All time rating average:
4.88
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-02 | Bill Morrison | Our favorite pizza store. Great service and the store manager is great | |
2024-10-12 | Megan Jones | Easy menu navigation; very glitchy/cumbersome payment processor often requires multiple attempts to enter a CC, doesn't truly save it for future use. | |
2024-08-26 | Adrian McCoy | I don't like that I have to click an email link to log in. since I have the app, I should be able to log in and order. if I am interrupted, I shouldn't have to log in again with a new email link. it took me 5 log ins to place my order... | |
2024-08-06 | Ashley Druien | Great experience! the staff is amazing and very accommodating! We will be back!!! So many topping options and pizza is perfectly cooked!!! | |
2024-06-08 | Clint Gilbert | The store I ordered from didn't have stuffed crust, but the app didn't indicate that. The guy behind the counter opted to just make my pizza wrong and told me to mention it in an app review. | |
2024-04-08 | Monique Davis | Love the pizza and staff, not a fan of the app. It is SERIOUSLY out dated. I loose points because I forget I have to upload my receipt or pay with the a associated card to the app both not cool. Please seek an upgrade! | |
2024-03-25 | Dayah Taylor | Service is friendly and quick. Food is always nothing short of amazing. The app has great benefits as well. Would recommend! | |
2024-02-08 | Wes Potts | I find the new version of this app MUCH, MUCH more difficult to use than the older version. With the old version, I simply had to scan a QR code on my phone at the register, or scan a QR code on my receipt in the app. I find entering receipts both difficult and tedious in this version. Please bring back the simplicity of the previous app. | |
2023-11-10 | Alexa Guerra | Easy to use app, but there are often delays when selecting/deselecting items in my cart, resulting in me deleting things I didn't want to. | |
2023-09-18 | Garth West | The new version of this app is far less intuitive and pushes you to add a card to your account. The staff seem as confused about how it works now as I am. |
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