Black Bear Diner
Home-style comfort food & portions you can take back to your cave.
Total ratings
4.70
(Rating count:
612)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great food and generous portions.
- Friendly and efficient staff and service.
- Convenient for ordering takeout.
- All day breakfast available.
- Positive experiences noted at multiple locations.
Cons
- App usability issues, including difficulty navigating the menu.
- Multiple reports of incorrect orders through the app.
- Lack of incentives or rewards within the app.
- Long wait times for online orders and in-store service.
- Limited functionality for viewing restaurant details and hours.
Most mentioned
- Problems with the app's functionality and order accuracy.
- Quality of food and overall dining experience at restaurant.
- Inconsistent service quality.
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User reviews
Recent rating average:
2.40
All time rating average:
4.70
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-08 |  | | took a long time to sign up and the coupon code I received in an email didn't work. It was giving me a big breakfast. |
| 2024-11-17 |  | | I ordered a pumpkin spice cheesecake. I got a plain cheesecake with a spice drizzle. No pecans, whipped cream, or Pumpkin! False advertisement at it's finest. |
| 2024-09-07 |  | | I have had breakfast here a few times is always good. I ordered online today got a ruben, it was awful, no sauerkraut, soggy bread and the meat smelled old. So I called and they replaced my order and I got Salmon dinner, was not good, so disappointed. Im elderly disabled on a fixed income. Wont be back!! |
| 2024-09-05 |  | | I love the food and resteraunt as a whole, but the last few times I've been at the location near my home, I've gotten the worst service. I either have to ask for service to start with or I have to track down a server to get help after I get food for either condiments or drink refills . It's pretty sad when I have to start calling the location directly to see if our family waiter is there just to make sure I get good service. |
| 2024-04-28 |  | | The app is straight garbage. It doesn't allow substitutions for anything in menu. Much easier to call up to the store and order. Ita a waste of time. |
| 2024-01-11 |  | | We eat at, or order from, this Black Bear Diner several times per month. We love the staff & service, atmosphere, & portion size! Highly recommend their daily specials, breakfasts, pot roast, cheeseburger salads, & desserts! They carefully pack "to go" orders as well. Great choices! |
| 2023-11-26 |  | | Went to Bear Bear for Thanksgiving Dinner in Modesso loved it ......it was our first time my son and I loved the food and the service they move fast and try not to keep u wanting will go back for breakfast next breakfast menu looks really good can't wait ...thanks Black Bear ✌️✌️✌️✌️❤️❤️❤️❤️❤️ |
| 2023-11-20 |  | | 6/22/21 - doesn't let me place online orders, but the cashier tells me she's been receiving online orders morning.. tragic! My first time was so horrible I'm erasing the app a hour after I installed it. Then they want to offer me "bear bucks" come on now. Don't get me wrong black bear has good food but horrible people working for them. |
| 2023-11-19 |  | | First of all love the restaurant! It's the app that sucks. Navigating the menu is time consuming and almost impossible. There is no dedicated menu button. Food is good just be prepared to hunt down what you are hungry for. |
| 2023-10-07 |  | | The app stinks! The restaurant doesn't stink. The turn-off tracking option in the app is a joke, and they should get your permission to track you as opposed to us turning off tracking! The app offers nothing - no rewards, not the two free meals for using the app. Nothing. There's no incentive to use the app, and all the app seems to do is data-mine us. Pretty disgusting. Simply because of this app, I'm now done with BB. |
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