Octopus

Enjoy a new experience with the revamped Octopus App!

Octopus

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App stats

By: Octopus Cards Limited

Users: 5,380,361

10.18K

Rating: 3.68

(189,266)

0.03

Version: 12.9.0 (Last updated: 2024-11-25)

Creation date: 2012-07-25

Email: cu*****@octopus.com.hk

URLs: Website ,Privacy policy

Permissions

Identity: find accounts on the device, add or remove accounts

Contacts: find accounts on the device, read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
SmartcardServicePermission label
view network connections
create accounts and set passwords
full network access
control Near Field Communication
run at startup
control vibration
prevent device from sleeping

Ranking

# 19,416 ▼ 29

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App summary

Analyze keywords

Take it easy with the Octopus App! Manage your everyday expenses – top up your Octopus cards, pay online, and reap additional rewards – all with your mobile!

Services include:

SPEND YOUR CONSUMPTION VOUCHER WITH OCTOPUS

Collect your voucher with just a few taps on your mobile, and review your eligible spending

TOP UP YOUR OCTOPUS, CHECK EXPENSES AND COLLECT SUBSIDIES

Go cashless and top up your own Octopus cards and even your family’s via Faster Payment System (FPS); check your card’s remaining value and spending records, and collect Public Transport Fare Subsidies

PAY ONLINE WITH OCTOPUS, FOR TRANSPORT, RETAIL AND MORE

Purchase MTR, KMB or Sun Ferry monthly pass without queuing; buy at popular online merchants such as supermarkets and fast food restaurants; even pay for Google Play Store purchases, Government and telecom bills

UNLOCK MORE OFFERS AND REWARDS

Join the Easy Earn Scheme, and you can pay with Octopus and earn eStamps and eCoupons at over 2,000 outlets in a single tap

SHOP AROUND THE WORLD WITH OUR TWO PREPAID CARDS WITH EASE AND CONTROL

Get our prepaid Mastercard and UnionPay QR instantly with just a few clicks. Octopus Mastercard can be used at all online merchants that accept Mastercard; you can also add it to Google Pay™ to tap your mobile to pay around the world. Octopus UnionPay QR lets you pay at over 30 million merchants on the Mainland and beyond. You can top up the prepaid cards via FPS to control how much you spend, set daily and per transaction limits, or even turn them off to prevent unauthorized transactions.

  

For more details, please visit www.octopus.com.hk/octopusapp

Licence Number: SVF0001

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Convenient for topping up the card without needing to visit physical locations like 7-Eleven.
Useful app for managing the physical Octopus card in Hong Kong.

Cons

Frequent errors related to Google services preventing usage.
Significant bugs and issues with app stability and responsiveness.
Inconsistent and confusing user interface leading to a poor user experience.
High restrictions and limitations in functionalities such as top-up limits and accessing account features.

Most mentioned

Problems with accessing Google services.
App loading times and processing delays.
Difficulty in using the app due to various restrictions and requirements.

User reviews

When need to choose pay by octopus wallet or card, you HAVE TO close the popup commercial and that will distrube the whole transaction. You cannot continue the payment and need to get back to start it all over, AGAIN! AWKWARD!!!😂

CF Sham (cf4), 2024-11-26

80% of time is spent on just loading or waiting for the app to process my action even when I am connected to a stable network. Thus, the user experience is significantly impacted. Hopeful that the team is aware of this and look into it

Kuan Jia Hong, 2024-11-17

I tried to access my account in the but but it won't let me because I have other apps not installed via Google Play (Play protect says I'm safe). I cannot possibly delete all my other apps just for the purpose of this excessively bloated app. How rigid and inconsiderate this requirement is. Does it really make it safer? Then Alipay and wechat chat disappear from the market.