Sweater - سويتر
Sweater app offers the easiest & fastest way to car wash
Total ratings
3.87
(Rating count:
2,737)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good cleaning quality when services are delivered
- User-friendly app with attractive offers and discounts
- Polite and professional staff who provide cleaning services
- Convenience of getting car washed at home
Cons
- Frequent cancellations of bookings with little to no notice
- Limited availability of appointments, often showing no slots or requiring significant wait times
- Poor customer service with unhelpful responses to complaints
- Issues with language barriers between customers and service staff
Most mentioned
- Cancellations of appointments
- Poor customer service
- Good cleaning quality when services are provided
- Difficulties in booking available slots
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User reviews
Recent rating average:
1.80
All time rating average:
3.87
Upgrade to see all 23 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-07 |  | | Very bad experience, I subscribed 5 days ago and until now they cancelled my appointments 2 times |
| 2024-12-03 |  | | App works well enough just that the service does not. They cancelled at the last moment when I had arranged to stay and wait for the service. Not great |
| 2024-11-21 |  | | تجربة سيئة، حيث تم إلغاء حجز غسيل السيارة أكثر من 3 مرات خلال أقل من شهر دون إعادة جدولة المواعيد بشكل تلقائي أو توفير حلول مناسبة. بالإضافة إلى ذلك، عند محاولة الحجز من جديد، يظهر أنه لا توجد مواعيد متاحة لأكثر من شهر! Very disappointing experience. My car wash booking was canceled more than three times in less than a month without any automatic rescheduling or proper solutions provided. On top of that, when I tried to book again, there were no available slots for over a month! |
| 2024-11-15 |  | | No appointments at all.. extras purchased through the app were not delivered.. I paid for nothing! |
| 2024-11-09 |  | | I have a very bad experience with them , i have a package, and for 2 consecutive weeks, i cannot use them as they did cancel the booking and i have to take my car to washing station. I will never rt purchase their package, and hopefully, i can use what i already bought from them. |
| 2024-11-06 |  | | This app feels like a scam. I'm trying to get a car wash for more than a week now. But every day I check, there are no bikers available, even in different locations. Also, there is a limited time in which you can utilize the washes, after which they will expire. There is no way to contact cutomer care also. They take your money and don't let you avail the service. |
| 2024-11-01 |  | | Booked appointment at 11:05 today, its 12:41 they did not come. There is no number for the washer person to contact. If you want to complaint on the application, there is no option |
| 2024-10-31 |  | | Very good application and very good service I really like it it helps alot and they clean it like professional I will recommend everyone 👍 |
| 2024-10-30 |  | | The app is very nice and it allows me to keep my car very clean always. The are many offers and discounts that you can use. There are also yearly plans. |
| 2024-10-26 |  | | Extremely bad service, i will never use this app again. the available appointments are always 2 days ahead, then when the time of the appointment come, they cancel on you and give you another appointment 2 days later. which will also be canceled then. |
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