myFirstFone
Kids Smart Watch Phone
Total ratings
1.55
(Rating count:
319)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Allows tracking of children easily
- Subscription includes roaming services in the APAC region
- Some positive feedback on specific app updates
Cons
- Inaccurate GPS tracking
- Frequent app issues like lagging notifications and inability to answer calls
- Poor customer service and lack of support
- Battery drain and device defects
- Limited app features and functionality
Most mentioned
- GPS tracking issues
- Inability to receive or respond to calls
- Lag in notifications
- Poor customer support
- Unstable app performance
Upgrade to see all 20 reviews
User reviews
Recent rating average:
1.30
All time rating average:
1.55
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-08 |  | | Lousy app GPS tracker is not accurate at all! The app hasn't been updated since Feb 2023! I'm constantly worried that my child did not go to school but it is because the fone and app doesn't work well. It's really frustrating!! |
| 2024-09-01 |  | | This application is no longer working as expected... There is no way can reach support teams Someone told me to switch first circle....but that does not allow to login...says account already exists...can not reset the password... That's why I never rely on incubator or new ideas.... you end up in mess... |
| 2024-07-05 |  | | Use 2x R1s from Dec 2022 to Jul 2024 for both my kids. Finally, decided to discontinue because of multiple product defects. During the period, I went to the service centre 3 times and was unable to use the product for cumulatively about 4 months. This really has promising features and hope can improve on built quality or extend their service centre hours. One of the best features is the subscription, which includes roaming services in the APAC region. The app itself needs to be more stable. |
| 2023-10-29 |  | | Incorrect locations reporting. Customer service said to update software, now the phone screen never switches off and still I have incorrect position reporting. They take ages to reply back. It's frustrating. |
| 2023-09-15 |  | | 11/9/23: A frustrating experience. As part of account hygiene, I use a "+myfirstfone" suffix as the registered email for the app. Alas, Android devices are unable to login using suffixes, with attempts to do so prompting a "Enter correct email address" error. Logging in with the same suffixed email, however, is possible on iOS. Without going into other feedback, this has been extremely debilitating already. 15/9/23: Support has highlighted that the app is no longer updated. |
| 2023-06-19 |  | | UI can be a little more user friendly. Also, the app heats up the phone and drains battery so I would have to kill it off in the android settings every time. Hope a fix can be given soon. However, it's amazing how the app enables me to track my child with ease |
| 2023-01-03 |  | | It's a subpar app amd device. The audio and video call just comes as notification, it doesn’t vibrate, it doesn’t appear on screen. You have open the app to get call screen and accept the call. It takes few seconds before the accept or reject button appears. The App has very limited features as well and requires many clicks for getting things done. The device battery keeps draining even if the watch is kept idle. |
| 2022-11-19 |  | | First 3months of usage was working great until an update was received. After update.. 1. There is no ringing tone when watch is calling phone and vice versa, only when we open the app then we noticed the missed calls. 2. Watch user unable to hear when phone app is calling. Volume is too soft. 3. No msging notification on both phone app and watch. Both users (watch&phone) were unaware of incoming msgs received. 4. Location tracking stops working. Even with multiple resets. Help. |
| 2022-09-11 |  | | The updates made it worse. Firstly, calls can only be answered in speaker mode and for Android devices, when the watch user calls you, it is impossible to answer the calls. I gave the customer service feedback on this more than 6 months ago, they did not fix it. Now, it also keep sending blank notifications to your phone. Not recommended. |
| 2022-07-18 |  | | Awful!! Very bad! The application works terribly on Android, because when there is a call from the watch to the phone, the "answer" and "reject" buttons do not work on the phone. That is, it is not possible to answer an incoming call on the phone and the only option to talk is to call back from the phone to the clock. |
Upgrade to see all 20 reviews