Oasis Hotels & Resorts
Welcome to the new Oasis Hotels & Resorts App
Total ratings
3.08
(Rating count:
287)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use and obtain information
- Helpful staff during emergencies
- Good resort facilities
Cons
- App crashes frequently
- Difficulties with check-in process via app
- Problems with downloading and accessing the app
- Poor internet connection required for app to function
- Neglect in updating services and facilities
Most mentioned
- App doesn't work properly
- Bad service at the resort
- Problems with food and drink quality
- Long lines and overwhelming crowds
- Positive feedback on staff assistance
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User reviews
Recent rating average:
3.20
All time rating average:
3.08
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-28 |  | | Great place to stay |
| 2024-10-20 |  | | I have been to this resort, loved it, plenty of restaurants, shows, bars, great for families, we use all inclusive its optional and use it for the drinks and food. The swimming pool is huge, plenty of space, kids will love it. |
| 2024-04-11 |  | | The app is like the resort, just trash. The map closes every time. Very useless. |
| 2024-03-27 |  | | Looks good in lobby, everything else shabby and old. |
| 2024-02-26 |  | | So easy to use and obtain the information I needed |
| 2024-01-17 |  | | App keeps dying after one day of use. Just like the actual Oasis resort. Blank screens. Worthless except for the property map, which is old and doesn't show a new section). |
| 2023-12-22 |  | | Good idea with the app but the map is crashing every time I open the map or use directions. Also it is a shame that the app rely on internet connection and the WiFi is not available every. |
| 2023-11-30 |  | | Fun nice hotels |
| 2023-10-22 |  | | We had to bring groceries to an "all inclusive"! 👎👎👎🚫🚫🚫 To put short.. worst vacation experience . I've been going to Cancun for years and I've never been more disappointed. Couldn't get water. Couldn't get decent service. This place reminded me of a broke man with a Gucci belt. Looked nice.. wasn't worth nothing. The employees were rude, the liquor was cheap. It was awful they said no to everything. |
| 2023-10-17 |  | | Loved my stay, very clean, and everyone was friendly! |
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