Nutrisystem’s Official Tracker
Total ratings
4.12
(Rating count:
6,838)
Review summary
Pros
- Good food diary and tracking features for weight loss.
- Easy way to log daily food, water, activity, and weight.
- Convenient to have on mobile for on-the-go tracking.
- Helpful for quick-logging Nutrisystem foods.
Cons
- Frequent loading issues and app crashes.
- Inaccurate tracking of foods and activities.
- Difficult to access favorites and food database.
- Poor technical support and outdated features.
Most mentioned
- Can't access favorites or favorites do not save.
- App frequently crashes or fails to open.
- Technical issues related to syncing with Fitbit.
- Search functionality is inadequate and often produces irrelevant results.
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User reviews
Recent rating average:
1.80
All time rating average:
4.12
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-07 | Lisa H | Tried to log in today on the Numi app. First it said it couldn't find my account. Despite using this app for 4-4 years now. Tried to create a new one - said that email is already in use. Uninstalled the app and re-installed it. Then I got a message that said User is migrated to NS APP. No idea what that means. What the heck is going on??? *Still can't log in. Un8nstallwd app, rebooted, reinstalled. Nothing works. 12/6@713 pm | |
2024-11-29 | Blaine Gellings | At times, the app is great! Then there's times like now that it's not so great! I can't open my favorites for the last 2 days...😡 I have rebooted, reinstalled to no avail! Nothing seems to work. I also have had an alert in my news feed for almost a year that when I open my news feed shows nothing...🤔 I 11-21-24 day 2: still not fixed! 11-22-24 day 3: still not fixed... 11-23-24 day 4: Nothing... 11-24-24 day 5: Nothing. 11-25-24 day 6: Still broke! day 7: junk, Thank you for finally fixing it! | |
2024-11-24 | S Martin | For the past couple of days, I can't access my favorites, get a warning message to try again later. It isn't saving my favorites, and recent, often used foods aren't even showing up on that list. It's very frustrating to find foods because they are listed randomly; alphabetically would be so much more user friendly. How about you have different listings for each specific program? I don't even have access to most of the Nutrisystem entrees with my program. | |
2024-11-14 | Orri Rachoom | I was initially impressed with this app’s features and convenience for tracking my day and managing my tasks. However, I’ve been disappointed with its performance. Every time I close and reopen it, it takes a long time to load, often getting stuck on the loading screen. Recently, it hasn’t opened at all for the past two days, no matter how many times I try. I hope the developers can address these issues. | |
2024-10-29 | Beth Acker | Good food diary and easy way to track progress. Also has lots of info to aid in the weight loss journey. I wish the diary was a little more editable. There are foods that others add that I never eat and it just seems to overload the database. It would be nice to be able to remove those from my view. | |
2024-10-04 | Morgan Rust | Horrible technical support. I emailed support to indicate that I was having a problem with the app, having it now for almost a year, when it suddenly stopped allowing me to update my plan. The recommendation that I received was to contact one of the coaches and that I could schedule a one-on-one coaching session. This had nothing to do with the performance of the app. So if that's the best that Nutrisystem can offer, I'm deleting the app now. | |
2024-09-07 | Dianna Simms | The app will not let me change the plan or clear the notice of a new notification on the news and leaf icons...I have Samsung Galaxy S21 Ultra android and yes I have reinstalled but no change. Other irritating glitches noticed too but cannot explain. The spinning icons are useless and all the information that you have to scroll thru like the set up on Facebook is tedious. What happened to being able to order anything extra that we want on the Ala carte menu? We spend extra but can't now. 👎 | |
2024-08-30 | Jerry Alameda | When I first started using this app a couple of years ago it was great. However it appears that Nutrisystems has decided to neglect it. It is very buggy and does not store favorite foods correctly and activity calculations are highly inaccurate. Don't know if Nutrisystems is faling as a company but this neglect of their app is a possible sign. | |
2024-08-28 | Vicki Hepler | Food tracking is essential for losing weight so this feature should be highly robust and user friendly. Issues I've seen are 1. Some NS are missing or difficult to find even using the scan option 2. Search function is not robust enough i.e., keywords don't produce any results even if the kw appears in the name of the NS or other products 3. All items should allow partial portion sizes! We're dieting! 4. At times Favorites will not come up 5. Food lists need to be better organized, even A-Z is ok | |
2024-08-23 | Khaos Th30ry | This app is so bad now... I have marked various foods as a favorite, and half of them do not show up in the favorite category! Also, I consistently get random pop-ups from the app in the middle of the screen saying please try again later with an ok button. This is ridiculous. I continuously have problems with this app. How the hell do you people expect us to use this to help track our progress? It was one of the reasons I liked Nutrisystem. The app used to be usable, now it is almost worthless! |
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