MoMa
Nayax MoMa - The Mobile Management App for Retail and Unattended.
Total ratings
3.76
(Rating count:
276)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to see insights and functionality
- Helps save time with inventory and notifications
- Improving experience noted in recent updates
- Good for quick glance at stock on the go
Cons
- Frequent malfunctions and bugs
- Slow updates and inconsistent functionality
- Poor technical support response times
- Inaccurate inventory counting and cash box amounts
Most mentioned
- App is buggy and often fails to load
- Inconsistent inventory management and updates
- Technical support is lacking
- Users preferred the old version of the app
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User reviews
Recent rating average:
2.90
All time rating average:
3.76
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-11 |  | | Knocking off 1 star ONLY because there's no way (at least AFAIK) to reset the cash box from the app. |
| 2024-12-07 |  | | Love that it's easy to see insights and functionality. |
| 2024-11-14 |  | | The app, if working as intended, is great! I love the features available. That being said, it often does not work as intended. Nearly every day as I am loading inventory to take to the machines, the app fails to work correctly. I will update inventory and the wheel just spins. I have to back out and try again, sometimes multiple times for each product. I am well within range to my router and don't have any issues with any other internet applications I use. This app has bugs. |
| 2024-10-30 |  | | This app is useless. It only opens 50% of the time, it looses inventory count, so I never rely on the numbers. One time it changed the price of a product on its own! Support takes weeks to reply and have not solved one of my problems since I've started using nayax 2 years ago. This is the last machine I use this service on. I'm done with the inconvenience. |
| 2024-10-09 |  | | App refuses to load about every other day. It sucks when i need to load a machine and i dont know what inventory to grab. |
| 2024-10-04 |  | | You are dealing with money Moma . This app need to be perfect which it is not . Slow update to see the income . |
| 2024-08-01 |  | | Constantly having issues. Product maps not accurate on my phone, but ok on my husbands. They need to up their game. |
| 2024-07-19 |  | | It's a good app, but I do wish it was faster to update when stocking machines, the time it takes to update adds up to a lot of extra time by the end of the day when stocking vending machines. |
| 2024-07-18 |  | | Reboot of the machine doesn't really work from this app. Also I dont see the refund option now which was there earlier |
| 2023-05-09 |  | | I like the app. I think it's awesome for getting a glance at my stock on the go, but it's very buggy. For one, it doesn't update as fast - the total stock level takes aeons to update. Secondly, for some reason, after every vend, the product map doesn't update. I think these are my major gripes which I hope the dev team will look into soon, other than that it's a solid app. |
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