Welcome to the NAYA app!
Total ratings
4.41
(Rating count:
273)
Review summary
Pros
- Easy to use for ordering
- Consistent user experience with no major tech glitches
- Friendly staff
- Quick reordering feature
Cons
- Frequent payment issues related to zip code errors
- Buggy login and account creation processes
- Delivery and pickup times are often inaccurate
- Inability to order for delivery due to app glitches
Most mentioned
- Payment issues (zip code errors)
- Glitches in login/account creation
- Delivery timing problems
- User-friendly interface for ordering
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User reviews
Recent rating average:
3.50
All time rating average:
4.41
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-10 | Amir Khosroshahi | Good app, has some potential to be even nicer and smoother to work with. | |
2024-11-26 | Tiara | Easy to use, never had an issue. | |
2024-11-22 | Jeremy Matos | Won't accept credit card. Continually says Zip code wrong. It's been glitched for me for a month | |
2024-10-23 | X | Error 401 when trying to create an account. Customer service doesn't email back. Bad app. | |
2024-10-04 | keith meling | Always fresh and friendly staff | |
2024-09-27 | Bridgette Feliz | Terrible. Clicking on log in and out keeps saying that I'm creating an amount with an existing number. Can't sign in to order. | |
2024-09-20 | Brian Mayers | Easy to use and checkout love naya.👌🏾 | |
2024-08-29 | Kerensa Stephenson | Consistent, easy to use, dependable (no tech glitches) | |
2024-07-22 | Ashwin Kumar | Prefer having the ability to choose half and half protein | |
2024-06-26 | Frances Manners | It's a pretty good app except they should allow you to choose "No base" or offer a third choice base of lettuce. When you buy Falafel like I did, they should offer us Tahini on side as an option now I have to pay for two Tahinis for my Falafel. Oh and right before I press "Place Order" they should give us the option of "Additional Items" Otherwise it's a good app |
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