MyUS Global Shipping App
Shop US & UK Stores and Ship Worldwide with MyUS Global Shipping App
Total ratings
2.58
(Rating count:
1,562)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Reliable shipping service experienced by some long-term users
- Convenient for tracking shipments when app works correctly
Cons
- Poor customer service response times
- App interface is not user-friendly and has many glitches
- Login issues after updates, with many unable to access their accounts
- Long shipping and processing times reported by users
Most mentioned
- Problems logging into the app
- Difficulties with the app after recent updates
- Poor customer service and support
- Shipping delays and lost items reported
- Inability to complete tasks (like uploading invoices) within the app
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User reviews
Recent rating average:
1.10
All time rating average:
2.58
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-12 |  | | Terrible experience. Customer service never responds. Very difficult to get in touch with someone to discuss status of shipments. Never using them anymore. |
| 2024-12-06 |  | | I was been notified since December 4th that my parcel 📦 has been delivered to it destination (MyUs station in America) yet I haven't been able to have access to the transitbon the app. My visa card also got expired I renewed from my bank 🏧 I tried updating it on the app it isn't working. Why can this app and this team be trustworthy enough |
| 2024-12-05 |  | | The new update sucks. The application became super difficult and not user-friendly it looks even old for todays standard. I'm even considering switching service providers because of this update it is that bad ! |
| 2024-11-22 |  | | I have been trying to ship my items but for almost a month now but no-one would solve my issue ! |
| 2024-11-19 |  | | Everything is bad, the app, customer support, shipping, reviewing the products, almost 15 days since they got my shipment, could not get it out from them in any way, still trying. One star is more than they deserve. |
| 2024-11-18 |  | | The new update on the app I can't log into my account. I've Uninstalled and reinstalled without any luck. |
| 2024-11-14 |  | | After update my Pixel phone to Android 15, your app won't work probably and now I can't even login to my account. And it looks it open through a web not an app. Please fix it. Thanks |
| 2024-10-28 |  | | Worst team and process ever. I'm losing my purchase items because of their team mistakes. and they will not go to ship my items for this reason. I lost more than 400 dollars. Thanks to MyUs. Best regards. |
| 2024-10-23 |  | | New app is strictly for show. Can't upload Merchant invoices. Can't select items for shipping, nothing! Hopefully an update to fix it is coming soon because you can't do anything normal on the app. |
| 2024-10-11 |  | | I have been using this app for many years now. Very reliable service. However, logging into the MyUS app has been unsuccessful for over 2 months now. I uninstall and then reinstall the app, but I still cannot login. I am currently logging in online. MyUS App is not responding. Please look into and rectify this issue. |
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