Need private internet? Choose Mysterium VPN: the fastest secure VPN
Total ratings
4.04
(Rating count:
3,805)
Review summary
Pros
- Concept of dVPN is appreciated
- Good customer support communication
- Initial user experience was positive
Cons
- Frequent disconnections and instability
- Issues with login and subscription validation
- Poor performance and speed
- Limited use of unblocked IPs
- Unresponsive customer support
Most mentioned
- Error 7040 during login
- Unstable connection leading to loss of access
- Problems with IP address refreshing
- Difficulty in obtaining refunds for canceled subscriptions
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User reviews
Recent rating average:
1.70
All time rating average:
4.04
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-13 | Benjamin Falana | I actually loved it before. But me paying 216,000 for a vpn isn't worth it. I tend to pay annually, but now, i don't think it's worth it anymore. I'd rather stick to PIA. I don't think anyone would want to pay that unfair amount. | |
2024-12-08 | Margaret Odimkpa | Why I'm I unable to log in at the moment. This isn't fair at all. What's this error 7040 nonsense that is restricting me and my other devices... Please work on this issue asap. And how come you guys don't have a 24 hours support system? I'm so angry right now. | |
2024-12-02 | Akaebubechukwu Goodness | I cancelled my subscription since November because the last time I made purchase was in October 14th and I just got a debit on my phone now for another subscription which I didn't make. How do I ask for a refund or is there something I need to understand? 17, 500 isn't a joke in this economy. | |
2024-11-30 | papre joseph | Why are there so very few IPs that are none detected? Many times I refresh my IP and I still get stock on one IP for hours. Kindly work on these issues. | |
2024-11-22 | Crishtiana Fernando | I made a subscription since yesterday night and this stuff is not connecting nor working perfectly and keep pumping up that I should made another payment since yesterday! What's going on please | |
2024-11-18 | Andrew Williams | Great VPN , but the app is not able to cast to a TV, needs to be improved for TV streaming. | |
2024-11-17 | Anita Ukah | I noticed that my ip address gets refreshef after every connection while the refresh ip address is turned off. I wasn't expecting this sreing that i paid so much for the subscription | |
2024-11-15 | oyeyemi oyebukola | Mysterium unstableness has cost me to loose over £200 in the past month. I do freelancing and a lot of my work require stable vpn. I can be in the middle of a task and mysterium will log me out or ip address changes despite having all the settings to prevent IP from random changing on. it's quite frustrating. I am porting immediately I find a better option | |
2024-11-14 | MORENIKEJI AYINKE | Bad app ,this app is just a waste of time for the past one week now I can't use this app , giving me one particular IP address is a bad thing ,how can someone subscribe and couldn't use it ...fix it and stop all this rubbish things. | |
2024-11-12 | Ivy Kwao | The VPN is currently not working as it used to. I'm getting detected on the sites I use and I'm being banned.The price of the VPN isn't an amount we can throw away every month.please improve the app we beg |
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