Airtel Thanks: Recharge & Bank
5GPlus, Recharges, UPI, Bill Payment, Check Data Balance, Wallet, Banking & more
Total ratings
4.12
(Rating count:
7,537,290)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly interface for accessing various services
- Convenient for checking data usage and managing multiple connections
- Quick and efficient customer support feature within the app
Cons
- Frequent connectivity issues and unreliable internet service
- Poor customer service experiences and unresponsive support
- Complicated and glitchy app leading to user frustration
Most mentioned
- Issues with network quality and slow internet speeds
- Problems with app functionality and bugs
- Negative customer service experiences and difficulty reaching support
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User reviews
Recent rating average:
1.50
All time rating average:
4.12
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-15 |  | | I recently port my number from VI to Airtel for 5G unlimited data, it's network run very smoothly for few days but now from past 1 week this network didn't last long, I have to watch my lectures on higher quality so that letters written on board are visible to me. It is showing 5G bars but not working properly, and my daily data pack gets over. I also raised a complaint on this app but nothing happened. I will recommend to use Jio 5G on this network. |
| 2024-12-14 |  | | THE SERVICE SUCKS here's why- I switched to airtel from jio due to the better tower connectivity in my area, the provider said that I'll be getting free unlimited data for a month but I didn't and the sim kept on showing that I need to recharge, I know mine is right as mine recharge was the same as one my friend got and hers has the 1month unlimited data. Their data packs are also not upto the mark, if you have to get airtel under any circumstances please don't! |
| 2024-12-14 |  | | Hello AIRTEL, it's a pathetic experience from my end regarding the HT Feature which you have moved from wynk to the Thanks app. The HT Service is a source of user delight and you guys have crushed it completely by only providing a limited number of songs in your database cutting it off from the song server completely. As a pm I'm really disappointed to see that how the pm/apm at ur place has taken the users just for granted, even the HT Screen UI isn't up to the mark , totally disgraceful! |
| 2024-12-14 |  | | The Airtel Thanks app is a game-changer! It simplifies my life by allowing me to manage my Airtel services seamlessly. Recharging through the app is a breeze, and the rewards are fantastic. I've earned exciting coupons and cashback offers, making it even more rewarding to be an Airtel customer. Plus, the network quality is top-notch, ensuring a smooth and uninterrupted experience. Highly recommend this app for a hassle-free and rewarding experience. |
| 2024-12-14 |  | | I can't fetch my wifi details of connted devices when their are 4 to 5 devices are connected at a time. Right now I have 5 active connection when writing. But I don't no from past 20 to 25 days app is not showing any connected device or shows only 1 device connected. Also I have tried uninstalling and reinstalling app 2 to 3 times. please check what is the issue. Because of this I can't manage my wifi and can't pause wifi of specific device. Which is important for me. Status show online. |
| 2024-12-13 |  | | Totally useless app! I have been trying to recharge my DTH connection and this app is not letting selection of any plans. Airtel may be the largest telecom operator in India, but their services are NOT user friendly. I am going to change my connection to some better DTH provider. |
| 2024-12-13 |  | | I had the worst experience with Airtel customer care. On Dec 2, I made a payment for a TV recharge, but it was never activated. I raised a complaint the same day, but despite multiple follow-ups, the issue remains unresolved. The customer care team has been unresponsive and unhelpful, offering no real solutions. This kind of inefficiency is unacceptable. I trusted Airtel for reliable service, but this has been extremely frustrating. Highly disappointed with their lack of support! |
| 2024-12-12 |  | | Worst experience ever. Here’s a sample comment you can use: I recently recharged my prepaid plan, but unfortunately, I did not receive the benefits I paid for. I selected the [insert plan details] recharge, which promised [mention the plan's offerings, such as data, calls, or validity], but none of these benefits were credited to my account. This is very disappointing as I have always trusted your services. |
| 2024-12-12 |  | | There must be a option of merging and remove merge wifi connection bands in settings, as this is creating a huge problem and people are removing airtel connections. Both wifi have same name and it automatically shifts to 2.4 ghz which doesn't have fast transfer speeds if we want to use wireless file transfer between phone and a laptop. |
| 2024-12-11 |  | | worse app no feedback or contacting . theres strong connection , data is recharged then also videos buffer and cant download even small files. UI is worst. Edit- getting worse and worse the app and service is a bunch of horsesh***. Edit- my advice is to make a simple app that actually does its job and not leave stranded after charging money. |
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