Orbit Home

Skylink's Orbit allows you to control and monitor your garage door opener.

Total ratings

1.81 (Rating count: 223)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • App is free to download
  • Basic functionality of opening and closing garage door works
  • Notifications about the garage door status are functional
  • Some users found support to be responsive
  • Works well with older devices
Cons
  • Constant connectivity issues with the app and wifi module
  • Slow response times during operation (20-60 seconds)
  • Limited functionality with no scheduling or advanced features
  • Crashes and bugs are prevalent (app shuts down or hangs)
  • Lack of proper documentation and help within the app
Most mentioned
  • Connectivity issues with the app and the garage opener
  • App crashes or hangs when trying to access features
  • Slow response times when sending commands
  • Basic function of opening and closing the door works
  • Lack of advanced features like scheduling and monitoring
See reviews for Orbit Home on Google Play Store
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User reviews

Recent rating average: 2.10
All time rating average: 1.81
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Rating filters

5 star
5% (1)
4 star
14% (3)
3 star
14% (3)
2 star
32% (7)
1 star
36% (8)
Date Author Rating Comment
2024-12-09
Gerald Schulz
It's ok. The camera add is not very useful since the list of cameras that are compatible is short and only has unknown camera types.
2024-12-01
Denis Houle
There is a page to "manage access" for users, yet there is no way to remove access. Clearly, the app was in the process of being created, then they stopped before it was even done.
2024-11-20
Tony Duarte
Can't give it zero. Super basic app, can't connect to servers, can't connect garage opener. Going to use my old wi-fi add-on because my 500.00 new garage opener can use WI-FI
2024-11-11
Brent Cope
Great app until a couple days ago. I can open the app but it shows a No FCM on log in screen. It allows me to log in but as soon as I select a garage door it shuts down and says there is a bug. I have uninstalled it a couple times but it still does the same thing.
2024-05-05
Frank B.
The Orbit app started sending 'Door Closed' notifications every 2 - 4 minutes nonstop. Even when the door was open. Anuj from Skylink Support responded quickly. They gathered information and then sent a replacement WiFi stick & control board. Didn't solve issue. Added WiFi signal booster. 'Door Closed' issue remains.
2023-11-15
Awakener
Partially frustrated. Garage door open and close is good. Connect to camera not good. Please add option to share a QR code to add camera. As well Google home can light up the light icon or turn off the icon in app. Orbit icon light stays lit even if light is off. It does turn it on or off. But no way of knowing what state it is in. This app could really beat out MyQ app. If only developers wished. Good luck developers.
2023-07-30
Ash Sproule
Needs work. The app opens quickly, but then when you tap to open the device you want to use, you wait 20, 40, 60 seconds or more for the app to connect so you can actuate your garage door. This is still useful if you forgot to close the door and you're 50km away, but it's an excessive time to watch a spinning loading icon in 2023. Also, there's no way to set simple reminders, for example "hey, your garage door has been left open for ## minutes" so there that it's not up to the user to remember.
2022-10-14
Nick N
Just like one of the reviews, I had several issues and support wasn't any help. Just sent me link to video and instructions of how to do just as the app walks you through. VPN may cause install issues! Turn off VPN TEMPORARILY just during initial setup. Otherwise you will sit there ready to throw your phone and wifi stick. Went through advanced setup,connected to wifi stick though my wifi settings, connected to router. it willsay"connecting to server" switch wifi back to your router for internet
2022-07-23
Vincent Vigliaturo
this app needs some serious work. App and wifi never worked. You go through the settings on to quick connect, doesn't work then go to advanced Wi-Fi settings you follow the directions you connect to the Wi-Fi network it tells you to connect to and then when you go back to the app it says no internet connection and you can't proceed. Of course there's no internet connection I'm connected to the Wi-Fi of this little USB dongle. Extremely frustrating I've never been able to get it to set up.
2022-06-24
Ahmed Syed
Update: the app is able to close the garage door. However when you try to close it via the app, the garage opener flashes and beeps loudly for 10 seconds before closing, as I'd the sensors are being tripped. I'm not sure if it's by design but it's loud and annoying for the neighbours. -1 star for that. Otherwise it is very basic. Cannot stop garage opener while opening or closing, cannot schedule, cannot put it in programming mode or adjust force. But I was aware which is why I'm not minusing.
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