MyMTN
Welcome to the world of MyMTN
Total ratings
3.81
(Rating count:
88,555)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Allows easy access to data, airtime, and other services without needing to memorize codes.
- Attractive user interface and simple navigation.
- Ability to access the app without an active data bundle.
Cons
- Frequent bugs and crashes, especially related to login and OTP verification.
- Slow performance and timeouts during usage.
- Limited functionality in the new version compared to the old version, with complaints about advertisements taking precedence.
Most mentioned
- App does not function properly on certain devices, particularly Samsung models.
- Issues with OTP verification and logging in.
- Problems with app performance and speed, especially during peak hours.
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User reviews
Recent rating average:
1.00
All time rating average:
3.81
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | I don't know what's happening nowadays, the app doesn't open, it keeps saying, "turn off your wi-fi and use mobile internet" when actually I have no wi-fi enabled. Try fixing the problem. |
| 2024-12-13 |  | | Terrible app Does not even recognise it's own network (MTN) as it displays (Invalid Mobile Network). Am using MTN data but it fails to connect saying that I turn of WIFI and use MTN network. Unistalled and reinstalled but same problem. Am using Samsung. It used to work on my Nokia. |
| 2024-12-07 |  | | This app is too bad because it works once and after you finish data before renewing it stops working. It's worse it is almost leading me to move to another network. Thanks |
| 2024-12-06 |  | | This app is so horrendous, I might actually switch to airtel. Ever since the update in October or early November, the app has had so many problems. It doesn't recognize mobile data connection, doesn't open, won't accept WiFi, generally, it is just a waste of space on my phone. I have also concluded thatbit does not work on many Samsung devices. Do better MTN. |
| 2024-11-29 |  | | I think this app deserves an update same with momo I don't think it's convenient for me to buy data using data and it keeps on telling me to switch off the wifi inorder for it to work I mean who does that 🤔 though it has just started misbehaving |
| 2024-11-28 |  | | It is soooo impossible that WIFI 🤔 cannot be used. What if it is the only Emergency available. The other Mobile 📱 Networks allow/ have this feature. So I wanted to rate you have a star 🌟 but even that is impossible? HONESTLY STYLE UP. ITS 2024/ 11/ 28 TODAY. |
| 2024-11-24 |  | | My experience with this my MTN app have was good in the past years but now the app has a lot of bugs, let it be on viewing your data balance when you view it doubling, this looks actually crazy 😆 ohh I think this developers should fix this because it causes a lot of misunderstandings to the users |
| 2024-11-19 |  | | Kindly stop the restrictions over data usage. Be flexible. Just like I can use the Airtel app over MTN data, I should be able to use the MTN app over Airtel data. Otherwise the MTN app is not user friendly. Thank you. |
| 2024-11-11 |  | | After the update, nothing is working at all, it keep displaying timeout and unknown error after inputting the otp, making it difficult to login to the app, I have uninstalled and reinstalled the app yet no success, it seems to have bugs, please fix. |
| 2024-11-10 |  | | Is anyone reading responses here!!! People, including me, are complaining about the app failing to open on our phones after downloading and nothing. I mean, nothing is being done, no confirmation of receipt of the feedback! MTN, you're a big name in the country. Don't disappoint us! Or ashame yourselves. |
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