Personalized Healthcare. Anywhere. Anytime.
Total ratings
2.60
(Rating count:
198)
Review summary
Pros
- Ability to send messages to doctors
- Some users reported it worked fine in the past
Cons
- Login and activation issues
- App crashes or logs users out frequently
- Messaging functionality is poorly formatted
- Users face difficulties in uploading documents
- Lack of customer support and response
Most mentioned
- Login issues
- App crashes or freezes
- Poor messaging and formatting
- Inability to upload documents
- Overall poor functionality
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User reviews
Recent rating average:
1.30
All time rating average:
2.60
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-06 | A Google user | it does not let me sign in or activate program | |
2024-11-03 | Shaunda Moore | This app is useless.I get a text with a pin..in fact 3 back to back can't use the pin..can't even use the app without invite from my Dr...this app gets Zero Stars | |
2024-10-17 | Tara “Tbomb” | I got and activation code and said to click here for new account and it will not allow me to make and account. This app is a joke | |
2024-10-02 | Jennifer Washburn | app stops everytime i try to update my medicine, wont let me even finish the profile. so pretty useless. | |
2024-05-30 | Andrew Wilson | What an awful application. The messaging functionality doesn't format text properly, so it is next to impossible to read. This is an application for interacting with your doctor and core functionality is completely broken. I would consider switching doctors if I have to use this app. | |
2023-11-20 | Danielle Pailma | This is the worst. For payment, you get automated calls notifying you that you owe money and its from a blocked number. You can call a number or pay using thier app. The app is the worst. It never works. There is no help what so ever. It is beyond frustrating. | |
2023-10-04 | Alex A. | App is horrible. If I try to download my records it says access denied. I reached out to support and the email bounced back. Also when you send a message to your provider, if you use an apostrophe it causes all the text after to disappear. Also when you log in it won't let you put the full email address because it cuts off after a certain number of characters. | |
2022-09-29 | Justin De La Vina | Horrible app interface usage. I was trying to update my medical history and when I select an option, it takes me a to blank white screen and then proceeds to log me out of the account. It also won't allow me to make a new appointment. | |
2022-09-19 | John Dore | App seems fairly broken. Downloaded it before my first appointment with a new doctor and haven't been able to do anything cause the app either freezes or crashes when I try to do anything more than enter allergies. | |
2022-07-14 | Joe Back | Lots of small technical issues. Such as not updating medical information or medical fields, requiring personal information even though all personal information has been entered. Not removing read notification dots, etc. Lots of holes that need to be patched. |
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