MR PORTER: Shop men’s fashion
Luxury clothes and watches
Total ratings
4.82
(Rating count:
5,509)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Very user friendly
- Excellent quality of products
- Good selection of high-end items
- Fast delivery under challenging circumstances
Cons
- Frustrating checkout process
- App crashes or closes unexpectedly
- Poor customer service and communication
- Search functionality lacks editing options
- Inaccurate stock information for sold-out items
Most mentioned
- User experience issues
- Delivery and order issues
- Customer service dissatisfaction
- Quality of products
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User reviews
Recent rating average:
2.90
All time rating average:
4.82
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-29 |  | | Hi, I've been a loyal customer for quite some time, but I'm feeling quite disillusioned after my recent experience. I was offered a 40% discount during the sale and purchased a t-shirt along with several other items, spending a significant amount. Imagine my frustration when I discovered just a few weeks later that the same t-shirt was now being offered at 50% off! I reached out to customer service hoping for some resolution, but was met with indifference – “I can’t do a thing about it. Tough |
| 2024-11-16 |  | | Best App To Pick Up Ur Fav HiEnd |
| 2024-09-06 |  | | 10% discount offered to use app then not allowed to use discount on full price item on site |
| 2024-08-17 |  | | Everything I've bought from Mr Porter has been of excellent quality. Can't say anything bad about it. |
| 2024-08-01 |  | | Class-act men's clothing app. I wait for the sale as otherwise unaffordable for me, but beautiful collections of every piece of clothing for the men in your life. I buy for son & husband... seriously, cool stuff. |
| 2024-07-15 |  | | Massively over priced compared to other designer shops. Even the sale items are marked higher. Delete. |
| 2024-07-02 |  | | adds extra shipping cost even when you choose free one. and it does it after you place the order. |
| 2023-01-07 |  | | I panicked after reading the bad reviews as I'd just gone ahead and ordered! My item had to come from Italy and I'm located in the UK... I ordered on 29th December and my order was delivered on 6th January. Considering I ordered at the worst possible time of the year; my order arrived in just over a week. Very pleased with my Stone Island hoody! And I managed to grab a nice discount in their sales. Overall I'm really happy and I've literally just placed another order with them! |
| 2022-11-21 |  | | Extremely user friendly app. Simple to navigate. The complementary suggestions feel useful rather than intrusive. Would like the option of downloading images to review pieces offline, but this limitation seems a common thread among the e-commerce mobile apps. (See also the No Man Walks Alone downloadable app, which I'm guessing shares a similar engine beneath the bonnet.) |
| 2022-09-14 |  | | Totally useless app. Checkout straight up doesn't work. Notifications from the app may be about a specific topic, yet clicking on those notifications just takes you to the home screen. Don't put out an app if you can't/won't do it right. It serves no one. |
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