PBIS Rewards Family
PBIS Rewards Family is a parents/guardians portal to the PBIS Rewards system.
Total ratings
3.72
(Rating count:
134)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good for communication with school
- Helps parents keep up with child's behavior and points earned
- Easy to set up and navigate
- Direct communication with child's teacher
- Allows parents to see important school news
Cons
- Issues with notifications not working or arriving late
- Difficulties in setting up and adding students
- Technical errors and app crashes
- Pasting QR codes not working as expected
- Lack of responsive support for app issues
Most mentioned
- Problems with notifications
- Technical errors when trying to load or add students
- Difficulty navigating old messages
- Praise for communication with teachers
- Desire for more control over notification settings
Upgrade to see all 21 reviews
User reviews
Recent rating average:
2.70
All time rating average:
3.72
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-04 |  | | My son has only been in school for 4 months and I am SO SICK of this app already. Never sends notifications, constant error codes. Had to replace my phone and there was no way to transfer data. Got a new QR code from the teacher (ONLY way to re-add a student) and that won't work either! Now the app is completely bricked and just says 'Error adding student to “partent" table. No such table exists.' Absolutely insane the school FORCES us to use this garbage. |
| 2024-11-15 |  | | Good for communication with school |
| 2024-09-17 |  | | Haven't used it much as our school has just started using it, but I already find it annoying that I have to scroll down through the old messages to get to the new one and it's only mid September 🙄 |
| 2024-09-16 |  | | Instructions say to copy code and paste into app if using mobile only. Pasting is not an option, only scanning a qr code. Going to have to find another device or print the code out to scan the code... |
| 2024-08-15 |  | | Unusable. Shows error message when opened. |
| 2024-02-25 |  | | It was nice while it lasted. I keep getting notifications every time a story posts, but when I try to open the PBIS Rewards Family App, Error states: "Error Adding Student to Partent App: Table 'pbislogs.log_' doesn't exist Error Code: PBISR-Web-0386" I wonder how many messages I've missed 😑😒 |
| 2023-11-02 |  | | Updated review: Thank you for your quick response and tackling this problem! Giving you 5 stars for your customer service and communication. Thank you! Notifications turned off all of a sudden last week and I missed important updates from my child's school. The latest update doesn't allow notifications. |
| 2023-11-01 |  | | At some point after one of the updates the app no longer sends notifications. I would get them before but not anymore. I thought the notifications switch was turned off somehow, but when I went to the setting for that it said "this app does not send notifications" 10/31/23 Update: Looks like the notification feature is fixed for now |
| 2023-09-27 |  | | It was great while it worked, but the help service won't help parents. They keep saying to reach out to school's program administrator. My child was no longer showing up in the app. I tried rescanning her QR code and kept getting an error. The school created a new QR code but the app still wouldn't let me see her profile. I uninstalled and reinstalled the app and restarted my phone several times with no luck. The app doesn't work and there is no help for parents. Absolutely ridiculous! |
| 2023-08-26 |  | | MUCH better PBIS!! It was super easy to get set up and navigation is a breeze! The updates were needed and much improved! |
Upgrade to see all 21 reviews