VillaSport
This is the official app of VillaSport Athletic Club and Spa
Total ratings
1.72
(Rating count:
118)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- Frequent login issues and inability to save credentials
- Slow performance and unresponsiveness
- Difficulty in scheduling or unregistering for classes
- Glitches in features such as check-in and child care reservations
- Frequent crashes and bugs after recent updates
Most mentioned
- Login problems and inability to recover/reset passwords
- App is often unusable for class registration and check-in
- App features do not function as intended, especially for Android users
- Bugs and slow performance significantly impact user experience
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User reviews
Recent rating average:
1.40
All time rating average:
1.72
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-09 |  | | If it worked on my android, it would be useful. 99% of the time I have to re-sign in on my own phone, every. single. time. I. want. to. use. it. Making it exceptionally frustrating when I want to sign up for a class or check the schedule, log in at the gym. I just have them log me in and have forgone classes due to it being so frustrating. Which defeats half the purpose of paying so much for a membership that I'm not using all the offerings. |
| 2024-07-31 |  | | terrible app experience. I am unable to log in even with the gyms front desk staff and countless reset tries. it shouldn't be that hard to recover or reset a password. unusable. |
| 2024-07-17 |  | | Complete waste of time. The sign in process just doesn't work 90% of the time. Once you get in the functionality is superficial, doesn't actually do anything or sign you up for anything reliably. |
| 2024-06-05 |  | | Piece of junk! This app can't display the check in button when I'm on premise to a class I'm registered to. Location permission has been granted together with Use Precise location on. Still doesn't work. But for iOS user this feature does work!!! So why Android doesn't??? |
| 2024-04-23 |  | | This is one of the slowest, most unresponsive app I've ever used. And the website is not a whole lot better. Considering how often we have to use this app to schedule classes and recovery services, Villa Sport needs to stop skimping out on their tech budget. |
| 2024-02-27 |  | | Update.... As promised I am updating to four stars since I don't have to login every time I want to use the app. Now they just need to clean up the underlying database. On my account I am listed and my daughter is listed twice. On my wife's account, same membership, I am listed twice, daughter is listed once, and other daughter that isn't an active member is listed. |
| 2024-01-14 |  | | Unusable! Impossible to schedule anything, or update any account information. A recent "update" changed user account login names and other information that required in-person management intervention and action. This app is an utter and complete waste of time and it's required for the damned bar code for admission. |
| 2024-01-07 |  | | This app is horrible and glitchy. It's almost impossible to add additional family members to classes if you're already registered. It doesn't allow me to check into my classes. It doesn't clearly show if you've been unregistered to a class. Now, ever since they've updated it, I have to log in every time to use it. |
| 2023-12-31 |  | | Failed to log in no matter what until you go to the front desk and have them log you in (which means you have to tell them your password). Every day I have to re-log in because it won't save my credentials. Half of the time I can't check in to the class I've signed up for. This app is not a finished product. |
| 2023-11-15 |  | | Completely broken with Fall 2023 updates and even completely disappeared off the store for week. Login is unresponsive. Requires location selection every time. Uses a different password than when I sign in through the website. Super frustrating experience. |
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