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Total ratings
3.24
(Rating count:
42)
Review summary
Pros
- Quick and easy to use for scheduling makeup classes
- Helpful and friendly staff at the swim school
- Useful for signing in to classes independently
Cons
- App doesn't load properly or has long loading times
- Issues with submitting absences and viewing makeup options for individual students
- Lack of customer support and communication regarding issues
Most mentioned
- App has functionality issues
- Positive experiences with the swim school and instructors
- Difficulties in scheduling and using the app effectively
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User reviews
Recent rating average:
2.20
All time rating average:
3.24
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Date | Author | Rating | Comment |
---|---|---|---|
2024-10-21 | afsana b | I have 2 students in the account. To book a makeup it does not allow me to select a makeup based on the last 3 absences of each individual student but combined. This becomes an issue because I can not effectively reschedule swim classes. | |
2024-09-05 | Morena Gavidia | My Son loved swim class | |
2024-08-12 | angela anetor | Amazing | |
2024-07-18 | Renee | App doesn't have their phone number on it. It also logged me out for some reason and I can't get back in. School is good so far! | |
2024-05-20 | Emily Ibarra | Not loading properly | |
2024-04-10 | Danica Simpkins | I am unable to submit absences now for swim class. Never had an issue until now | |
2024-03-04 | Priti P | Not showing my location. | |
2024-03-03 | Sylvia Ganovska | British Swim School charges A LOT of money for their swim classes but they can't afford to pay someone to write them a decent app. This app is a piece of sh***. | |
2023-10-07 | Sarah Zienkowicz | the app doesn't work. it doesn't load. it's just easier to go on the desktop portal now. | |
2023-08-22 | Peggy Miller-Barron | No return calls made after I left messages. If you are dealing with my loved ones, attention to detail and communication is number 1 & 2 on the list. Period. |
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