British Swim School
Stay connected with the BSS mobile app!
Total ratings
3.24
(Rating count:
42)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Quick and easy to use for scheduling makeup classes
- Helpful and friendly staff at the swim school
- Useful for signing in to classes independently
Cons
- App doesn't load properly or has long loading times
- Issues with submitting absences and viewing makeup options for individual students
- Lack of customer support and communication regarding issues
Most mentioned
- App has functionality issues
- Positive experiences with the swim school and instructors
- Difficulties in scheduling and using the app effectively
Upgrade to see all 20 reviews
User reviews
Recent rating average:
2.20
All time rating average:
3.24
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-21 |  | | I have 2 students in the account. To book a makeup it does not allow me to select a makeup based on the last 3 absences of each individual student but combined. This becomes an issue because I can not effectively reschedule swim classes. |
| 2024-09-05 |  | | My Son loved swim class |
| 2024-08-12 |  | | Amazing |
| 2024-07-18 |  | | App doesn't have their phone number on it. It also logged me out for some reason and I can't get back in. School is good so far! |
| 2024-05-20 |  | | Not loading properly |
| 2024-04-10 |  | | I am unable to submit absences now for swim class. Never had an issue until now |
| 2024-03-04 |  | | Not showing my location. |
| 2024-03-03 |  | | British Swim School charges A LOT of money for their swim classes but they can't afford to pay someone to write them a decent app. This app is a piece of sh***. |
| 2023-10-07 |  | | the app doesn't work. it doesn't load. it's just easier to go on the desktop portal now. |
| 2023-08-22 |  | | No return calls made after I left messages. If you are dealing with my loved ones, attention to detail and communication is number 1 & 2 on the list. Period. |
Upgrade to see all 20 reviews