Benefits OnLine

Retirement and Benefit Services provided by Merrill Lynch

Benefits OnLine

App stats

Version: 24.10.04 (Last updated: 2024-11-29)
Creation date: 2018-10-01
Permissions
Identity: find accounts on the device
Calendar: add or modify calendar events and send email to guests without owners' knowledge
Contacts: find accounts on the device, read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • change network connectivity
  • full network access
  • change your audio settings
  • run at startup
  • reorder running apps
  • control vibration
  • prevent device from sleeping
  • read Google service configuration

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

You don’t need a computer to keep up with your employer-sponsored benefit plans. With the free* Benefits OnLine® Mobile app, you’ll have easy access to your benefit plans with Merrill, virtually 24/7. Find out how easy it is to:

Manage your accounts
• Check your account balances, detailed holdings and account history
• Manage your investments and update contribution rates
• View your Account Summary with interactive graphics
• Request a loan, withdrawal or rollover

Access financial information
• Review U.S. & Global market data
• Add securities to your device watchlist
• Monitor major market securities

Personalize your experience
• Stay up to date with My To-Do List and Alert messages
• Have your Merrill investment account balances and Bank of America account balances displayed along with your benefit plan accounts
• Choose “online deliver” for statements and confirmations

Stay Secure
• Set up fingerprint ID to log in securely without using your password**
• Visit our Privacy & Security page to learn about the features we offer to help protect you and your accounts

IMPORTANT NOTICE:

The Benefits OnLine® app for Android is available to clients who have access to the benefits.ml.com website. Some of the features and services available on benefits.ml.com are not available within this app. Please access the website to access all functionality. Select Application License Agreement and review the amended Terms & Conditions, which apply to the website and all mobile devices. By downloading and using this app, you agree to the current Terms & Conditions.

*You may be charged access fees from your wireless service provider depending on your mobile device. Please check with your wireless service provider for details on specific fees and charges.

**Certain devices are eligible for enrollment in fingerprint login.

The images included are for illustrative purposes only.

Merrill Privacy and Security: ml.com/privacy

Merrill makes available products and services offered by Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S), a registered broker-dealer and Member Securities Investor Protection Corporation (SIPC), and other subsidiaries of Bank of America Corporation. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.

Merrill is the marketing name for Merrill Lynch Wealth Management, and Merrill Edge®, both of which are made available through Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S). Merrill Edge is available through Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S), and consists of the Merrill Edge Advisory Center (investment guidance) and self-directed online investing.

Trust and fiduciary services are provided by U.S. Trust, a division of Bank of America, N.A., Member FDIC, or U.S. Trust Company of Delaware. Both are wholly owned subsidiaries of Bank of America Corporation.

Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.

MLPF&S and Bank of America, N.A. make available investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation.

Investment products, insurance and annuity products:
• Are Not FDIC Insured
• Are Not Bank Guaranteed
• May Lose Value
• Are Not Deposits
• Are Not Insured by Any Federal Government Agency
• Are Not a Condition to Any Banking Service or Activity

© 2024 Bank of America Corporation. All Rights Reserved Benefits OnLine is a registered trademark of Bank of America Corporation.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Frequent login issues and account lockouts
    • Difficult to navigate and find information
    • Unreliable app performance with frequent outages
    • Poor customer support with long hold times and inaccessible services
    • Limited functionality for managing retirement accounts
    Most mentioned
    • Unable to log into the app
    • Difficult navigation and user interface
    • Frequent application errors and crashes
    • Problems receiving help from customer service
    • Limited features for account management
    User reviews
    I've been trying to sign in for the past fewminutes, entering in my username and password and the app is looping me back to the sign in page after I enter my authentication code. Now the app has kicked me out and will not open again. What happened, devs?
    by AnDeHy Marx, 2024-12-01

    Hard to navigate. Have to use bot for documents etc.
    by Michele Blimline, 2024-11-13

    I haven't been able to log into the app for quite some time now. I have updated my password and I've gotten my security answers correct. It's still telling me that I can't be logged in and I need to log out. I do that and try again and I have yet to get into my account.
    by Nathan Bafford, 2024-11-08
    View all user reviews

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