Carrier Air Conditioner
Carrier Air Conditioner is a smart air conditioner app.
Total ratings
3.54
(Rating count:
4,549)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy initial setup for new devices
- Some users report a positive experience with onboarding
- Functionality to diagnose issues (e.g. freon leaks)
Cons
- Frequent crashes and instability
- Poor integration with Google Assistant and other smart home systems
- Inconsistent device connectivity and performance
- Lack of critical features available through the remote control
- Terrible user experience (UX) with confusing design and excessive permissions
Most mentioned
- Crashes and instability of the app
- Devices often get disconnected or fail to sync
- Difficulty in adding devices and managing settings
- Unsatisfactory performance compared to expectations for a smart device
- Limited functionality compared to competitive products
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User reviews
Recent rating average:
2.80
All time rating average:
3.54
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-11 |  | | there are some functions of the air conditioners and UI elements that don't work well or need redesign, so i am giving 4 stars. When i have more spare time I will add another review with detailed explanations and examples |
| 2024-12-07 |  | | Ok, but I sincerely want to link all my devices to tuya/smartlife environment rather than this. Developer: possible? Looks like it |
| 2024-11-29 |  | | App keep crashing and hard to get device status |
| 2024-11-19 |  | | App is inconsistent frequent crashes. It is good, when it works |
| 2024-10-01 |  | | love the new hot water cylinder. For some reason the outdoor temperature of wrong it's around 10 degrees outside and it's showing 72 degrees in the app. It would also be good for the scheduling app to only do a start or stop in each setting. would make it easier when you just want to turn the element on or off in the cylinder instead of turning it off for 10 min and then the next scheduled task kick in. also I'm not sure how to configure it past midnight with the |
| 2024-09-02 |  | | Was great initially, set up a schedule to turn on at 9pm in winter and off at 7am to the house stay warm, however as we are moving into warmer weather I deleted the schedules an re set up for 12am start and 4am finish. But continues to start at 9pm, so I removed all schedules to manually start, an what do you know, started at 9pm again arghh |
| 2024-08-25 |  | | The app is perfect. Onboarding new devices takes literally seconds and all the functions are available in the app. |
| 2024-07-01 |  | | Great app, the problem is it's missing some features that are available in my unit and accessible through the remote control, but not showing in the app (like Follow me, the ionizer, etc.). |
| 2023-10-24 |  | | Why does there seem to be two distinct apps. This one and Carrier CliMate. Both seem to have same UI and features. App(s) have limited functionality: Switch between Heat/Cool, Turn on/off, Set Temp). Would also like to see the app(s) indicate current operating conditions (e.g. Heating Stage 1, not running, etc.) |
| 2023-06-06 |  | | This app is slow, unreliable, and buggy. I have 3 carrier minisplits, and I often can't open a device to change the temperature. Or it won't turn on or off. Trying to change the temp through Google assistant often results in "not available". Sometimes the schedules don't execute at all. Carrier clearly has no interest in making this app work reliably, so I'll probably resort to a third party controller like sensibo. And avoid carrier in the future. |
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