Dynamics 365 Field Service

Field Service Mobile built on the Microsoft Power Apps platform.

Dynamics 365 Field Service - Mobile App

"Dynamics 365 Field Service" is a next-generation mobile application tailored for field service professionals, built on the Microsoft Power Apps platform. It features robust offline capabilities for seamless data access in remote locations, ensuring workers can operate without internet connectivity. The app syncs data periodically with back-office systems, keeping operations informed and efficient. With extensive customization options, it allows organizations to define and control the data their field service teams can access.

App stats

Version: 3.24111.9 (Last updated: 2024-11-15)
Creation date: 2020-05-01
Permissions
Identity: find accounts on the device, add or remove accounts
Contacts: find accounts on the device
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • control flashlight
  • full network access
  • change your audio settings
  • control Near Field Communication
  • run at startup
  • use accounts on the device
  • control vibration
  • prevent device from sleeping
  • install shortcuts
  • Google Play license check

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App summary

Our next generation Field Service app powered by Dynamics 365. Go to http://aka.ms/FSMFeatures for more information about the app and our Field Service solutions.

The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more.

By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2237875

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Extremely slow performance
    • Frequent connection issues with servers
    • Unreliable offline functionality
    • Frequent crashing and bugs
    • Complicated and cluttered user interface
    Most mentioned
    • App is forced by employers, leading to frustration
    • Multiple issues with saving and retrieving data
    • Difficult to navigate and find necessary information
    • Users often have to uninstall and reinstall the app
    • Poor optimization for mobile use
    User reviews
    Microsoft... you should be utterly ashamed of this steaming pile of dung!!! It is without doubt THE worst piece of software I've ever had to use. It's so slow it almost grinds to a halt and is bug ridden to a point where I don't think it can ever be made to work properly. it wants flushing down the toilet. Unless your company forces you to use this abomination then stay well away. Had to give 1 star, it deserves nothing!!!!
    by Ian Coogan, 2024-11-20

    An absolute abomination! I'm forced to use this app by my employer and I absolutely hate it with a passion! It's painfully slow and badly designed. The biggest issue is that it rarely connects with the servers. It's so bad that it's affecting my mental health and I'm seriously considering going to work for another employer just to get away from it!
    by Francis Simonite, 2024-11-16

    I started to use the web version because has less bugs and it works much better. The only downside is that you can't work offline. But this app has the same issue; it doesn't work properly offline.
    by Krzysztof Rodak, 2024-11-07
    View all user reviews

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