MEXC: Buy Bitcoin BTC & Crypto
Crypto Spot & Futures Exchange
Total ratings
4.02
(Rating count:
43,494)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly interface and design
- Low trading fees
- Diverse range of cryptocurrencies available
- Advanced charting and trading tools
- Good experience with deposits and withdrawals initially
Cons
- Difficulties with KYC and identity verification
- Inconsistent customer support responsiveness
- High volume of notifications and alerts
- Issues with account lockouts and withdrawal processes
- Problems with limit orders not executing as expected
Most mentioned
- KYC verification issues
- Customer support frustrations
- Withdrawal problems
- Excessive notifications
- User interface complaints
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User reviews
Recent rating average:
3.10
All time rating average:
4.02
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-01 |  | | Really love this crypto trading app. Recently I have a problem and the customer team was so kindly. Keep getting better this exchange 💯 |
| 2024-11-29 |  | | Beautiful app, the best one so far. But lets make it even better, Suggestion: when im at the bottom of my spot or futures list, i want to press wallet or futures buttons to bring me to the top of the screen like in kucoin. Or just a button to scroll all the way to the top. Suggestion 2: i want to drag my position on the chart up or down, showing me estimated pnl, and when i leave it, tp/sl screen comes up like in bybit. |
| 2024-11-23 |  | | You need to stop the constant barrage of notifications that appear every time we enter the application. If I am not making a futures transaction, please do not send me a notification. If I have not favorited a coin, do not send me a notification. It is annoying to receive 50 notifications the moment we click on the application. These processes need to be personalized. Please fix it with update. Newcomers please see the title of this comment. |
| 2024-11-23 |  | | This CEX is great with the lowest trading fees. However, I would like to point out why should there still be an automatic reverse order when an order has already been filled and completed? That's the part I don't like about it... Although i tried checking on the settings if there's a away to adjust the reverse from not being automatically reversed after an order is filled and completed. |
| 2024-11-22 |  | | Terrible experience with this platform. A transaction I made over 48 hours ago is still not processed, and customer support has been unhelpful and unresponsive. Delays like this are unacceptable, especially when dealing with important transactions. Will seriously reconsider using this service in the future. |
| 2024-11-20 |  | | I wanted to login with my other credentials, mixed up, put an email instead of the phone number, and it has registered another account. Now I cannot use my email. Omg, why do you have it this way? now I cannot use the same email for my real account. Idiotic, sorry. |
| 2024-11-19 |  | | I have uploaded a clear ID several times but you keep rejecting it and saying the picture is blurred. How can you keep frustrating a customer even when they met your criteria? The ID I uploaded is very clear, the picture on the ID is very clear, the information on the ID is very, both front and back of the ID informations are very clear, yet you keep declining verifying my ID. So, what else do you guys want? Well I guess after my first review, my application was verified. Thanks |
| 2024-11-19 |  | | My experience with MEXC is horrible. In fact, I should have given you a negative star if there were provision for that. For 6 days now I have been trying without success to do identity verification , but you kept telling me you could not verify my identity, giving flimsy and ludicrous reasons, until you ran out of reasons. Ironically , the same document which you could not verify is what I have used to get verified with bigger companies in the industry, without stress. |
| 2024-11-17 |  | | I really can't tell why KYC verification has been unsuccessful for quite couple of days despite using different ID. Majority of people who I've come in contact with that intend using your app is having same issues.... What could be the problem? It's really frustrating 😔 |
| 2024-11-15 |  | | The app is amazing but Thier is something that am no happy about in this app, when taking partials in trade, I only take it once while in the other exchange I can take like 3 to 5x partials in a single trade because of this I take time staring on chart will sometimes I close the trade which am not willing to. Please and please if u want me to continue using this exchange try to correct this. |
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