App helps customers with health & policy features to lead better life
Total ratings
4.93
(Rating count:
1,917)
Review summary
Pros
- User-friendly interface and smooth navigation
- Access to policy details and health services in one place
- Quick claims processing and effective policy management
- Multiple features like online consultations and health reminders
- Responsive customer support
Cons
- Login issues and frequent app crashes
- Inability to support multiple policy entries without separate registrations
- Failure to display policy details for some users
- Limited functionality for submitting claims and managing documents
- Problems with payment processing and expired promotional codes
Most mentioned
- User login and registration problems
- Difficulties in accessing policy details
- Positive feedback on app usability and design
- Issues with customer support responses and app functionality
- Frustrations with payment options and promotional offers
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User reviews
Recent rating average:
3.80
All time rating average:
4.93
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-17 | Minhajul Hoque | One by MetLife Bangladesh is a feature-rich app that simplifies insurance management while offering valuable health services. It’s a one-stop platform for policyholders, combining insurance and healthcare in a seamless digital experience. | |
2024-12-17 | Md. Baizid Ahsan | The One by MetLife app has transformed how I manage my health. With 24/7 doctor consultations, I can access professional medical advice anytime, saving me unnecessary stress and time. The 10% discount on medicines makes healthcare more affordable, which adds tremendous value for regular expenses. I also appreciate the free health assessments, helping me track and improve my well-being. The app’s user-friendly interface makes navigating features quick and effortless.I highly recommend it. | |
2024-12-10 | Adil Hossain | Got the accurate policy information. Now i dont have to stand in queue to know my policy details | |
2024-12-10 | Jafar Sadeque Chowdhury | Its vwry smooth, user friendly. I het my policy details, premium certificate, fantastic. Online doctors consultation was fantastic. | |
2024-11-27 | Sumaiya Mubasshira | 3rd class useless app. Even though there is an option for free doctor consultation, it doesn’t provide any real help as they always suggest visiting a nearby hospital. | |
2024-11-25 | Mohsin Bhuiya | I am seeing my life card in one by MetLife apps. But not seeing policy details in home page. I already check with my different policy number but same issue found. | |
2024-11-18 | Md.Forhad Alam | This app is so good,smoothly service provided that's why i'm very impressed, its very helpful and solving different issues.Thanks metlife Authorities. | |
2024-11-16 | Fazal Mahmud Roni | Very bad experience. It does not log in quickly and sometimes it does not login at all. | |
2024-11-06 | Md. Musarrat Hossain | the app says logged out , login but no option comes. app hangs | |
2024-11-05 | Abu Bokkor siddique | Nicely arranged! Provides clear details about my policies and add-on health services. I think ONE by MetLife is a game changer for MetLife Bangladesh. This app has a great user-friendly UI and hassle-free policy management options. 360Health part makes it more 'nice & attractive'. Overall, it's a highly effective tool. |
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