Firefly Airlines

Fly conveniently with Firefly mobile app!

Total ratings

3.44 (Rating count: 3,529)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • The app is user-friendly for some users.
  • Provides a platform to check in for flights.
Cons
  • App frequently crashes and fails to open.
  • Users are unable to check in due to functional issues.
  • Update prompts are misleading and do not resolve issues.
  • Difficulties with verifying passenger information and saving data.
Most mentioned
  • App crashes on opening.
  • Inability to check in or save passenger details.
  • Issues with app updates.
See reviews for Firefly Airlines on Google Play Store
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User reviews

Recent rating average: 1.90
All time rating average: 3.44
Upgrade to see all 23 reviews

Rating filters

5 star
4% (1)
4 star
0%
3 star
17% (4)
2 star
17% (4)
1 star
61% (14)
Date Author Rating Comment
2024-11-25
Jeffery Ng
Click check in, claimed data incomplete, filled up the data,unable to save. So.... I unable to online check in. WHAT KIND OF APP IT IS
2024-11-23
Gerry Steiert
A very fine airline & the APP is extremely efficient & user friendly. A pleasure to use. much appreciated.
2024-11-21
Nangbaguz Gilak
Problem with apps opening. Cannot open apps because always ask to update. When updated still problem.
2024-11-10
T.K. Cheng
Unable to open the App. Uninstalled and Reinstalled it. Still having the same issue.
2024-11-06
Jason Khoo
Web no friends and family details. Please standardize both platform. Using android app slow snail. Using web, fill in details then Timeout. Do you check for functional? Want to check in, fill in customer information. Cannot save. So how to check in from mobile app.
2024-11-02
Pang Swee Fong
keep on asking to update although it's ard the latest version...now still can't log in app What a troublesome things for me to check in via app
2024-10-28
Joo Lian Ong
Not user friendly. It doesn't recognise you as a passenger. You need to fill everything manually.
2024-10-26
isko rotul
App check in not working. Button for selecting passenger not working.
2024-10-19
Louie lee
I have tried so many times to check in my flight but I never succeed. Very poor app. Very annoying
2024-10-13
蔡自韩CH Chuah
After installed latest update for 10 Oct 2024, the apps totally can't open. It forced to close down the apps. Please fix.
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