Fly conveniently with Firefly mobile app!
Total ratings
3.44
(Rating count:
3,529)
Review summary
Pros
- The app is user-friendly for some users.
- Provides a platform to check in for flights.
Cons
- App frequently crashes and fails to open.
- Users are unable to check in due to functional issues.
- Update prompts are misleading and do not resolve issues.
- Difficulties with verifying passenger information and saving data.
Most mentioned
- App crashes on opening.
- Inability to check in or save passenger details.
- Issues with app updates.
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User reviews
Recent rating average:
1.90
All time rating average:
3.44
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-25 | Jeffery Ng | Click check in, claimed data incomplete, filled up the data,unable to save. So.... I unable to online check in. WHAT KIND OF APP IT IS | |
2024-11-23 | Gerry Steiert | A very fine airline & the APP is extremely efficient & user friendly. A pleasure to use. much appreciated. | |
2024-11-21 | Nangbaguz Gilak | Problem with apps opening. Cannot open apps because always ask to update. When updated still problem. | |
2024-11-10 | T.K. Cheng | Unable to open the App. Uninstalled and Reinstalled it. Still having the same issue. | |
2024-11-06 | Jason Khoo | Web no friends and family details. Please standardize both platform. Using android app slow snail. Using web, fill in details then Timeout. Do you check for functional? Want to check in, fill in customer information. Cannot save. So how to check in from mobile app. | |
2024-11-02 | Pang Swee Fong | keep on asking to update although it's ard the latest version...now still can't log in app What a troublesome things for me to check in via app | |
2024-10-28 | Joo Lian Ong | Not user friendly. It doesn't recognise you as a passenger. You need to fill everything manually. | |
2024-10-26 | isko rotul | App check in not working. Button for selecting passenger not working. | |
2024-10-19 | Louie lee | I have tried so many times to check in my flight but I never succeed. Very poor app. Very annoying | |
2024-10-13 | 蔡自韩CH Chuah | After installed latest update for 10 Oct 2024, the apps totally can't open. It forced to close down the apps. Please fix. |
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