Menufy Food Delivery & Takeout
Order Delivery or Carryout from Menufy restaurants around you!
Total ratings
3.15
(Rating count:
179)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Ability to customize meals
- Can see menu and prices of some restaurants
Cons
- Poor customer service and support
- Inability to track orders or contact drivers
- App has a confusing or outdated interface
- Issues with orders not being communicated to restaurants
- Upfront charges before restaurant confirms order
Most mentioned
- Delayed or missing food deliveries
- Difficulty in contacting customer support
- Hidden fees or inconveniences with ordering
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User reviews
Recent rating average:
1.70
All time rating average:
3.15
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-17 |  | | Worst app ever, they have a restaurant that is permanently closed, no way of getting a hold of the restaurant management to get my money back and they refuse to give me back my 182 dollars. Their excuse is they cannot get a hold of the restaurant and they are the ones that can determine if the money can be given back or not. How can you get a hold of a restaurant that is permanently closed and has been for over a month now? Worst customer service ever and I am almost 200 dollars short now. |
| 2024-10-11 |  | | I see no option to pay with BitPay or any specific cryptocurrency when I get to the payment screen to pay for my food. Is the going to be a feature added in the future or ? This was the only reason I opted to use Menufy. |
| 2024-04-01 |  | | It's amazing! Ive used them twice. You can customize your meal too. I got beef and mushrooms and added extra beef, carrots and broccoli. Delicious! So much food for the price, which was around $25. Enough for two meals. |
| 2022-11-02 |  | | I pre-ordered a large meal about 5 hours before I needed it for a dinner meeting. Menufy did not communicate the requested time to the restaurant, so they prepared it immediately and then it sat on the counter for 5 hours. My local restaurant was very accommodating when I arrived, but I hate that this small business had to throw out over $100 of wasted food because of the tech problem! |
| 2022-08-22 |  | | This app is TRASH. No type in search feature, just keep scrolling a LONG list until you find your restaurant. Immediately uninstalled once I saw how basic it was. |
| 2022-03-26 |  | | I only use this app for one store but there are certain things I wish they would add or fix. First, you can't see any of your past orders which can be a problem when you're having difficulties with the delivery. Literally just had someone speed off with an order and had to get in contact with customer service to try and get it replaced. Second, they don't have any of their info to get in contact with menufy if you do have a problem. We had to call the restaurant. |
| 2021-06-27 |  | | No way to contact your driver and clearly not thorough enough in who they hire, my food was never picked up from the restaurant. Also not a very user friendly interface. |
| 2021-04-15 |  | | It started out fine. It said order was confirmed but that's it. It's as if it stopped working. It gave a time for pickup but nothing else. I sat waiting on this thing to say order ready for pickup. Uninstalled |
| 2021-04-04 |  | | HORRIBLE EXPERIENCE!!!!! Never heard of this company until we used them in Las Vegas our food was picked up 45 minutes late and delivered cold. I called the restaurant and they said no one picked it up, had other choices should've used something else. Will NOT use again. EVER!!! |
| 2021-03-23 |  | | HORRIBLE. DO NOT order delivery through the restaurants website. They NEVER sent a driver to get my food and the restaurant had to call me to tell me that my food had been sitting there for awhile and no one came to get it. Said I would be refunded for 4.99 delivery fee which has not been refunded. |
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