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When you apply for health insurance through the NY State of Health (NYSOH) marketplace, you may need to provide supporting documents to complete your application. With the NYSOH Mobile App, you can take a picture of your documents, or choose a photo of your documents from your device’s album, and upload it to your account. The NYSOH Mobile App now also allows you to view your eligibility and enrollment dates, program information, and more.
The NYSOH Mobile App is quick and easy to use. Following a simple log in from your phone or tablet, you can choose to upload a document to your account or navigate to your account overview to view your account information.
Do you have questions or feedback? Call us. We can help! Toll-free number: 1.855.355.5777 TTY: 1.800.662.1220
NYSOH Mobile Upload is for New York residents only.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Easy to use and user-friendly
Helpful in submitting necessary documents
Sympathetic and understanding customer service
Cons
Issues with camera access and functionality
Inability to upload PDF files or multiple images at once
Frequent sign-in requirements and app crashes
Most mentioned
Camera functionality is problematic
Difficulty in submitting documents correctly
Need for PDF upload capability
User reviews
very convenient to submit! save time and save money from paying a mailing service .
This is very easy to use. I was stressing when I got the letter from NYSOH saying my child need proof of residence because they only gave me 3 business days to send the letter from her school with her name, date of birth, address and when she was enrolled. I was panicking, but then I read more into the document they sent me and I saw there was an app, this app. I panicked more because I thought I would be difficult like the website, but I was super simple and easy. Make sure to take screenshots
It asks to use camera, you give app permission and then it says you have to give access for camera and tells you to go to setting/ NYSOH app and allow camera access..... Setting says it allows camera and photo access but yet it still won't let you take picture or upload it.