Matco Tools
Keep a mobile tool store in your pocket with the Industry First Matco Tools App
Total ratings
2.73
(Rating count:
456)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Ability to search for tools and access serial numbers
- Convenience for viewing PSA and truck account details
- Great tools offered by Matco
Cons
- Constant bugs and crashes
- Difficulty accessing the catalog and account information
- Issues with wishlist and cart functionality
- Inability to make payments or view recent specials
- Slow performance and loading times
Most mentioned
- App crashes and needs to be reinstalled frequently
- Catalog fails to load or shows errors
- Wishlist gets deleted or does not function properly
- App is unresponsive or slow
- Login issues and account connectivity problems
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User reviews
Recent rating average:
1.50
All time rating average:
2.73
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-04 |  | | A honest review, So the app has some bugs, it sometimes won't load the catalog, you have to clear it a bunch of times to get to what you are looking for. Wishlist gets deleted for some odd reason. However even with all it's buggy issues, being able to search for the tool. Then have the actual tool serial number. To be able to give it to your rep is cool. Also very useful, so I believe with a few changes here and there this app can be amazing. |
| 2024-07-05 |  | | Nice app in the way that i can view my PSA and truck account details, bad in the way that it's constantly having issues viewing the catalog as well as weekly specials not updating. |
| 2024-07-04 |  | | It's a fabulous idea, I love it when it works, but it just doesn't. I can't leave reviews, I can't add or remove items from my cart, half the time it says they have zero tools no matter the category I look into. |
| 2024-04-12 |  | | Just created an account earlier today to help facilitate paying my bill while my new distributor is starting up, and I can already not access or change account information, pay bills, or view the catalog. My account was fully registered, but the app now says I need to finish registration, but saves nothing. The catalog crashes after scrolling a full page, so I can't even use the app with or without an account. Update: can no longer log in, also cannot delete my account. Worse by the minute! |
| 2024-03-03 |  | | Update #2, the app is really getting bad, now you can't access the catalog. This app is garbage. For the last 2 weeks, I've tried to login. I keep getting an error, "no data found for this request". It's getting to be a real problem for me as I'm not always to see my distributor every week. Most of my tool orders are place through the app, it really needs a big update. Update, Uninstalled then reinstalled the app, now I get login credentials are not valid. |
| 2024-02-18 |  | | This app is terrible. After setting it up, I added a couple of things to my wishlist. When I got on the truck the next week, I went to my list and it was empty. Photos for most of the items don't work, which is especially bad for the new tools and sales flyer sections. When I tried to change my address in the app, it said to talk to my dealer - when he tried to do it in his system, it told him I needed change it in the app. Huh? Matco needs to invest $$$ into the app and make it work. |
| 2023-11-05 |  | | This app has gets worse by the day super slow, now any kind of area in the app (new products, deals, catalog) doesnt load at all i cant use the app period, about 5 seconds away from uninstalling it!!! Come on matco!!! |
| 2023-09-04 |  | | Tools are great but the app has constant issues. The company should probably take a hint from all the comments on issues with the app. You are definitely losing sales on these issues. I've gone to other companies a couple times already for when I wanted to order something ASAP and could not get the app to stop showing errors when looking to make a purchase. |
| 2023-06-07 |  | | Since the new update I can no longer make payments to my matco account. It won't even load up. I don't have a dealer and I get no statements in the mail. How am I supposed to pay my bill? Fix the app please. It's garbage now Edit: even after a couple more updates this app is still trash. Now my app is no longer connected to my tool rep or matco account. Still can't pay my bill |
| 2023-03-14 |  | | App never works. You get notification of a flash sale and app wont open. Every weekend for 2 months the app will not connect to my account (let alone even open). I constantly get a loading circle. Get booted out and have to resign in. Sales wont load. Its just trash like any web based thing they have. |
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