Pay with Rewards

MasterCard Pay with Rewards allows to reimburse rewards at worldwide locations.

Total ratings

4.02 (Rating count: 3,483)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • App crashes frequently or does not open at all.
    • Lack of customer support or assistance within the app.
    • Limited transaction history and point tracking features.
    • Poor user interface and user experience.
    • No way to communicate with the application's administration.
    Most mentioned
    • The app crashes every time it is opened.
    • Issues with point tracking and display of earned points.
    • Users receive messages about point expiration, but cannot access the app to spend them.
    • Frustration with lack of updates or fixes from the developers.
    See reviews for Pay with Rewards on Google Play Store
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    User reviews

    Recent rating average: 1.40
    All time rating average: 4.02
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    Rating filters

    5 star
    4% (1)
    4 star
    0%
    3 star
    0%
    2 star
    9% (2)
    1 star
    87% (20)
    Date Author Rating Comment
    2024-11-07
    Nick Clark
    Poor quality. Fails to sync points accurately. Stupid UI. Stupid UX. Some agency probably charged a fortune to make this absolute junk.
    2024-11-03
    I.
    A one star rating with 100k app downloads? That's pathetic for such a large company. 03/11/2024: Not fixed. 16/10/24: app crashes incessantly. 31/07/24: The app has stopped functioning. It crashes 100% of the time as soon as I log in. This has been happening all week. | There's nowhere in the app where you can ask for help with an issue. If it works, great! If it doesn't, you're on your own.
    2024-09-15
    Jasper Poppele
    Edit, new review: seems to have been fixed! The app works fine, and I have nothing to complain about. Old reviews: The app simply doesn't work. It crashes every single time I boot it up. Literally every single time. This renders my entire credit card pointless. This is incredibly disappointing.
    2024-09-11
    Emma Wiper
    The app has limited functionality. There is no information that shows how many points/£ you have cumulatively earned. This would be a useful feature so you could see how much over a specific period you have been rewarded. The point history is also limited. Currently I can only see two entries. Ideally, this should be retain all over period of time. With monthly views, similar to a bank statement. The app also keeps crashing! Can't log in, just hangs.... this happens a lot.
    2024-07-31
    James Pearson
    App just crashes every time you open it irrespective of uninstalling and reinstalling ect.. This makes having the card entirely pointless. Judging by the other reviews it doesn't seem like they are interested in fixing the problem either. Very frustrating.
    2024-07-30
    Graham
    App keeps crashing since last update so can no longer open. Wonder if there working on a fix as it's a been Like this for a while. Not ideal really. When it did work, did what it was supposed, see points earned and redeem as when you feel like.
    2024-07-30
    Xavia Lindsey
    This app only works when you first download it. Whatever update it recently had makes it crash everytime you try to open it, it never remembers any private details, and I can't even stay on the app long enough to see how do use my points before it crashes. Waste of space
    2024-07-20
    Fabien Glasse
    "Sorry, something has gone wrong. Please try again." This is the MasterCard Pay with Rewards experience. Don't trust the recent reviews. Either bots or people trying to raise up the star count to not get the app ditched or bank to stop recommending the card, but this is, as it is now, a scam. Selling you rewards you can't access or activate or use, is, by nature, lying about the card possibilities. Please spend time fixing your app before "fixing" the reviews.
    2024-07-20
    Arijana D
    Hmmm I just signed up and was liking the app. However, 1 week later, the app crashes continuously with an error message "something has gone wrong". Reinstalled and still the same issue. Annoying
    2024-07-09
    Miles Page
    Since the recent update, I am unable to use the app at all. It crashes and closes immediately after logging on. Unless they fix this asap, there's no point in using the card at all, as there's is no other way of using the points you accrue.
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