Mailchimp Email Marketing
Create Email Campaigns, Manage Contacts, Publish Facebook Ads, Track Results
Total ratings
4.40
(Rating count:
21,281)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly interface with helpful tips
- Great features for small businesses and effective email campaigns
- Templates available for easy creation of campaigns
- Integration with Shopify for product photos
- Good customer support responsiveness
Cons
- Frequent bugs and glitches, especially in the editor
- Issues with formatting when copying and pasting text
- Limited functionality in the app compared to desktop
- Problems with validating and updating contact information
- Performance issues like freezing and slow responsiveness
Most mentioned
- Editing tools and user experience issues
- Support and customer service
- Template editing problems
- Integration capabilities with other platforms
- Bugs and general app performance
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User reviews
Recent rating average:
3.40
All time rating average:
4.40
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-07-06 |  | | Using the free version and I absolutely love the app. User friendly, great tips. Eliminates the guess work and helps with graphics. My only enhancement request would be to add more design selections Update! I now have a subscription and I'm super happy with the investment. And I'm learning to use the sms piece. Love Mailchimp, I refer it all the everyone |
| 2024-03-16 |  | | Really blown away by the features this software offers! It's done so much for my small mom & pop company over this past month that I've used it. I get a little bit confused by some wording choices and structure, BUT I'm terrible with technology and get frustrated easily. I can say that everything I needed from the software has proven to be incredibly successful, plus other neat things it offers that I use. I highly recommend it! |
| 2023-09-21 |  | | I've used this app for a few years now and it's been mildly frustrating, especially when attempting to insert links (it takes several tries and then you need to force quit and reopen to send). But, now I can no longer edit or type into any templates. I can click a field and a box appears but nothing is actually selected or opened. I've tried force quitting and coming back in. My app is up to date. |
| 2023-09-20 |  | | Terrible experiences all around. Half the time, the editor just won't work at all. Tap on an element, nothing at all happens. Other half of the time, you click on an element and the editor opens, and presents you with a view of two lines. The whole view is ridiculously smashed up to the top of the screen and the keyboard pops up the screen like a jack in the box, leaving an empty void under it. Every aspect of editing is painful in the rare instance you can even get the interface to work. |
| 2023-09-08 |  | | Hello, Your app is still broken after my phone did a software update. I updated the app this morning, and it is still doing what it was doing after my phone updated. I submitted a message through the link that you provided in my last review Explaining that the templates, and work progress is not saving in the mobile app. I go into the app and edit a template to include the images and text that I want to send, And when I go to send it it reverts to some nonsense latin email. Please help! |
| 2023-04-26 |  | | The templates are great! The only reason this is not a 5 star is because when I copy and paste into the template, the formatting is changed and I am unable to reset to what it originally was even though I select default or try to guess what it may have been. It would be preferred if we could select the text and see the format settings vs it simply saying default |
| 2022-12-12 |  | | I really like the app. However lately when I am editing a campaign certain things will prompt a message saying "something went wrong". Once it does this, I am rarely able to edit that portion of the campaign. For instance, when I try to edit the media links at the bottom of the campaign (Facebook, Instagram, etc) it does this and then I am unable to get into edit or even delete the section. I tried to send a message through "help & support"on app but it says something went wrong with that too. |
| 2022-07-30 |  | | My small business is still on the free plan and has brought in thousands of dollars with a monthly email newsletter. I use a desktop computer to craft emails with templates, then use the app to send the draft at a specific day & time (usually Thursday midday). It integrates with Shopify so I can easily pull in product photos. My other favorite feature is the link checker to test URLs before sending. Once we get big enough to pay, MailChimp definitely has earned my loyalty! |
| 2021-11-26 |  | | I I feel like this app could be improved. I use it for very basic email sendouts. There are little bugs in the editing portion when I am trying to resend to non-openers. The window for editing and typing could be much larger. It is only about half an inch wide and I have to scroll carefully to edit. Another problem I have is that it freezes up when I'm editing and then when I go to press DONE, the screen freezes and I have to close the app. |
| 2021-09-23 |  | | While I'm a big fan of Mailchimp, this app has a way to go to be useful for creating a campaign in the go. I have templates premade so I essentially copy & paste to create & send campaigns, yet I started having an anxiety attack trying to create one in the app (not hyperbole). The font, style, & overall layout is irreparably altered to the point it's now illegible & I now have to log in on my laptop to fix it before I can send anything out. The other functions are useful but this is a HUGE miss |
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