Qatar Airways

5-star journeys now begin with a touch.

Qatar Airways

App stats

Version: 24.16 (Last updated: 2024-12-02)
Creation date: 2012-12-09
Permissions
Identity: find accounts on the device
Contacts: find accounts on the device
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • connect and disconnect from Wi-Fi
  • control flashlight
  • full network access
  • control Near Field Communication
  • run at startup
  • control vibration
  • prevent device from sleeping
  • read Google service configuration

Other platforms

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App summary

Award-winning journeys, at your fingertips.

Book flights, check in, manage bookings and take full control of your journey with the Qatar Airways mobile app.

Book flights

With a tap of a finger, find and book flights to more than 160 destinations around the world. Use our timetable function to find the most convenient flight options for your journey. Our app enables you to book one-way, return or multi-city trips, and book Award tickets with Qatar Airways using your Avios.

Booking flights through the mobile app also gives you the added advantage of a simplified booking process, allowing you to enter your travel details simply by pointing your phone camera at your passport.

Various payment options

When booking through the mobile app, you can take advantage of a range of payment options available worldwide and specifically in your country. If you are undecided about your reservation, you can use our app to hold your booking along with the guaranteed fare for up to 72 hours, in exchange of a minimum fee.

Complement your journey

Enhance your journey with an array of additional services. Through the app, you can purchase excess baggage as well as book lounge access, meet and greet services, hotel stay, and car rental. If you are a resident of certain countries, you will also have the option to purchase travel insurance during booking or by managing your pre-existing booking through our mobile app.

My trips

Manage your booking conveniently using the Qatar Airways mobile app by adding it to “My Trips”. Once added, the app will help you keep track of every step throughout your journey, sending you flight notifications about check-in, boarding, baggage collection and upgrade offers.

“My Trips” also allows you to conveniently manage your booking, change your seat and meal preferences, modify your flight details, purchase excess baggage and much more.

Check in

Check in through the mobile app simply by pointing your mobile camera at your passport details page. Choose your seat, view/save your boarding pass and use the fast-bag-drop counters at the airport to check in your bags.

Flight status notifications

Through the mobile app, you can request arrival and departure information on all Qatar Airways flights and receive updated information on the status of your flight directly on your smartphone via a push message.

Offers

Check our special fares and find great deals to that destination you've always wanted to visit through the mobile app. You will always find the same fare available on the website at the time of search (and sometimes, you may even discounted fares when booking on mobile during certain promotions).

Track bag

In cases of delayed or mishandled baggage, you can ensure your baggage’s safe and timely delivery upon your arrival to your destination, through tracking its journey using the mobile app.

Privilege Club

Through the mobile app, Privilege Club members can easily:
- Access their dashboard and view account details, latest activities, upcoming trips and more.
- Use My Calculator to check Avios and Qpoints that can be earned on flights, as well as Avios required for Award redemption with Qatar Airways and partner airlines.
- Stay up to date with the latest offers from Privilege Club and register for them.
- Communicate with the Privilege Club member service center easy processing of requests.
- Claim missing Avios on past flights.
- Generate statements for any given period of time.
- Update profile and communication preferences for emails and SMS from Qatar Airways.

Other features

Additionally, the Qatar Airways mobile app also allows you to:
- Access the airport map for Hamad International Airport for easy navigation during your journey
- View the contact details of Qatar Airways offices worldwide
- Find the visa and passport requirements for your journey to your desired destination

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use for some customers
  • Good customer service experience reported by a few users
  • Positive airline experience mentioned in contrast to app issues
Cons
  • Frequent login issues requiring OTP that is not received
  • Slow and unresponsive performance
  • Multiple app crashes and error messages
  • Inconsistent user interface and experience
  • Difficulty in obtaining loyalty points and upgrades
Most mentioned
  • OTP verification problems
  • App slowness and crashes
  • Frustration with customer service
  • Complicated user interface
  • Data not updating or displaying correctly
User reviews
The worst airlines App so far for what I have in my phone, every time sign in the App requires key in OTP been sent to the phone number, the system just can't send OTP, without OTP just could not sign in App. Highlight to Qatar Airways hotline, the customer service officer based in China couldn't resolve the problem saying IT team would resolve the problem without confirmed schedule, could be days, weeks or even months. Other than it, there's no other alternative solution. Really bad system!
by teppanyaki, 2024-11-04

Unintuitive. Buggy. The dates always reset to the current date, so you have to re-select the year and month. Kept getting an error when uploading passports, after spending 30 mins filling out info. Yes, format and size were correct. Unable to find where to change EUR to USD. You can on the mobile version of the website. And, my promised privilege club signup points never arrived on my account.
by Sedrak Hovhannisyan, 2024-10-30

App is slow and sometimes just crashes. No point in keeping your boarding pass in there as it won't load in time anyways. Not surprising given other interactions with their IT systems were just as problematic. The saving grace is people on the phone and even they had IT issues. App doesn't even send you a notification when it's time to check in, but it won't hesitate to bother you about upgrading and paying more.
by Thanh Cong Pham, 2024-10-26
View all user reviews

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