Lorenzo | لورينزو
Indulge your senses with Every Bite!
Total ratings
3.60
(Rating count:
752)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Excellent brand
- Amazing taste
- Good staff appreciated
Cons
- App glitches and crashes
- Poor delivery service
- Inconsistent order processing
- Payment issues and errors
- Lack of customer service contact
Most mentioned
- Bad delivery and service experience
- App not working properly on certain devices
- Payment issues
- Poor customer relation
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User reviews
Recent rating average:
1.40
All time rating average:
3.60
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-05 |  | | excellent brand thanks lorenzo |
| 2024-09-30 |  | | Everytime I press credit card as my option of payment and then it asks me if I want to add something else when I skip they put me back to the payment method and it keep closing on me |
| 2024-09-27 |  | | Time wasting app |
| 2024-09-20 |  | | I want to order national day offer, it kept saying your second pizza requires atleast one option and that currently it's zero. But I have selected all 3 pizzas. Not a hod first experience 👎 |
| 2024-09-18 |  | | There is a problem with app with my Samsung s23 ultra not working and auto shutdown |
| 2024-09-04 |  | | Bad delivery and bad service experience. Not recommended. |
| 2024-07-06 |  | | After the update it stop show my location |
| 2024-06-23 |  | | Not the best just average |
| 2024-04-14 |  | | Very pathetic service.. they called and said delivery in 15 minutes at 9.30 and at 10.30 they said they cannot deliver.. later said they will deliver shortly and no one came to deliver.. at 12.30 they called and said cannot deliver since they dont have delivey car.. charged the mkney and no refund..its not about the money.. but making someone wait for 3 hours and call back saying they cannot deliver is very poor customer relation.. also they do not have a contact number to complain |
| 2024-04-04 |  | | the service is bad. the food is bad. I spent 1:30 h to get a pizza. not recommended specially in Ramadan |
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