Kirby Vacuum Owner Resources
Kirby Owner's can easily view how-to videos, frequent asked questions, and more!
Total ratings
4.06
(Rating count:
137)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The app is a helpful resource for Kirby vacuum owners.
- Easily navigable and resembles the printed version, making it user-friendly.
- Users generally love the performance of their Kirby vacuum cleaners.
Cons
- The app frequently freezes, preventing access to features or menus.
- Videos are not full-screen and are often inaccessible.
- Users report issues with app functionality, such as unresponsive forms and installation problems.
Most mentioned
- Frustration with app freezing or not opening properly.
- Concerns about the app's content being minimal and unhelpful.
- Experience with aggressive sales tactics and pressure from salespeople.
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User reviews
Recent rating average:
3.10
All time rating average:
4.06
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-11 |  | | Opened the app about 30 minutes ago and it still hasn't given me any options or a menu. It just stays frozen. I've closed it and reopened it, I've un-installed and reinstalled it and still nothing. Very frustrating when all I want to do is order a new bag for my Kirby. |
| 2024-06-07 |  | | There is no owners manual for the "Kirby Avalir Platinum" : ( |
| 2023-06-09 |  | | Worked once the first time I ordered a new bag for my Kirby. The second time I'm able to add to cart but nothing in my cart actually generates. Very frustrating. |
| 2023-05-21 |  | | Pushy salesmen and women wouldn't leave my apartment until I downloaded this and showed them that I did. Kirby IS represented by their independent sales team. I have friends who were Kirby salesmen, but they had too much of a conscience to continue in their practices and training. |
| 2022-10-05 |  | | I like the vacuum except having to change the head just to hook up the hoses for cleaning furniture, ect. Am not impressed with the shampoo cleaners, they cleaned the carpet and stain was back the next day 😡 Spent alot of money, and felt a little pressure to do so, and feel it was a con just to win a trip!! |
| 2022-09-14 |  | | This resource app is great, but the downloading time is taking forever to fully install on my home screen, and I don't know why it's doing that for some reason! What could be going on with the process? |
| 2022-04-12 |  | | I have owned 2 Kerby vacs. I will never own any other brands. I also make most of the plastic parts for the vac. I'm a mold maker at Western Plastics in Portland Tennessee. |
| 2022-01-26 |  | | What a waste of resources! Won't let me download the app on my computer. The videos can't be seen full screen on the phone. So after you spend resources, making such good videos, with tiny details of buttons, you won't let me see them?? How am I supposed to see such small details, on â…“ of my Android screen?? |
| 2021-08-17 |  | | I really love my vacuum cleaner it's amazing it's amazing it does just what I needed to do everything. |
| 2021-05-22 |  | | Looks just like the printed version and I was able to find things easily. I didn't have my printed version handy so this was so helpful!! |
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