LAUNCH Servicing

Manage Your Student Loans

LAUNCH Servicing - Manage Student Loans Easily

"LAUNCH Servicing" is a user-friendly Android app that allows you to manage your student loans effortlessly. With features like viewing monthly statements, making payments, checking loan balances, and updating your contact information, the app provides a secure way to stay in control of your finances. Activate biometric login for quick access and contact the Launch Team directly for assistance. If you're already registered, simply log in with your existing credentials to get started.

App stats

Users: 17,508
55
Rating: 2.42
(67)
Version: 2.7.9 (Last updated: 2024-09-12)
Creation date: 2019-01-02
Permissions
Identity: find accounts on the device, read your own contact card
Contacts: find accounts on the device, read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • prevent device from sleeping

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

Manage your student loans simply and confidently right from your mobile phone. The Launch app allows you to view your monthly statements, make payments, update your contact information and much more.

FEATURES
• View your monthly statements and payment history
• Make a one-time payment or setup recurring payments
• Setup and manage your bank accounts
• View a summary of your loan accounts
• Check loan balances, interest rates, outstanding principal and interest
• Update your contact information
• Contact the Launch Team via phone or email

CREATE YOUR ACCOUNT
If you’re already registered on the Launch Servicing Borrower Portal, just login to the mobile app using your existing user credentials. Your co-signer can also login and manage accounts.

Activate Biometric Login to log in even faster!

Your information is secure and we take the protection of your account very seriously.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Simple and easy to use once logged in.
  • Tech support is responsive and helpful.
  • Convenient for managing payments.
  • User-friendly interface when functioning correctly.
Cons
  • Frequent login issues and app crashes.
  • Limited login options (email verification only).
  • Not compatible with ISA accounts.
  • Overall poor user experience due to technical problems.
Most mentioned
  • App crashes at login.
  • Difficulty logging in with correct credentials.
  • Positive feedback on tech support.
  • Issues with email verification.
User reviews
I didn't sign up, and they keep emailing me to pay for something I didn't sign up for.

When first creating the log in it would not accept any info from the email the school sent me. On top of that the email from the school didn't fully provide the needed ID number (only part). So to create the account and gain access to the app I had to click the link from the email and set up the account on browser. Besides that I have no other issues with the app itself. Thought it might help others if they have difficulty creating an account through the app and how I went about it.
by Autumn Hooten, 2024-06-21

Unable to login with working credentials.
by John (K5GT, WRAE529), 2022-12-17
View all user reviews