Kansas City Star Newspaper
Get the latest news from the Kansas City Star.
Total ratings
1.89
(Rating count:
742)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- Frequent login issues, requiring users to sign in multiple times.
- App crashes often, making it difficult to read articles.
- Notifications for breaking news do not work properly.
- Inability to access certain sections or articles after updates.
- Customer service is difficult to contact and unhelpful.
Most mentioned
- Login problems
- Frequent crashes
- Lack of notifications
- Issues accessing articles or sections
- Poor customer support
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User reviews
Recent rating average:
1.20
All time rating average:
1.89
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-12 |  | | I guess breaking news notifications aren't a thing any more? |
| 2024-11-15 |  | | I haven't received notifications for months. Where's the fix? Not a settings issue. |
| 2024-10-06 |  | | Absurd amount of times to login. I just had to login twice to read an article. And it seems like I need to login everytime I use it. |
| 2024-10-04 |  | | Worst news app ever. Login issues. Never works. Can't read any articles. |
| 2024-10-04 |  | | Where can I get help. The app won't allow me to sign in despite the fact that I have reset the password numerous times. On the occasion that it does open, I constantly have to log in, reset the password and just maybe gain access. Plus, guess what? NO CONTACT INFO FOR HELP. |
| 2024-10-04 |  | | Atrocious authentication management. Requires multiple logins. Sometimes 1x/day. Last few days, can't even login to access stories. Purged cache, purged storage, uninstalled/reinstalled to no avail. App had same issue in June, but subsequent update fixed it for a while. Clearly no serious regression testing as they re-introduced the bug. NYT and WaPo don't have these issues; McClatchy needs more effective app development. Don't get me started on opaque subscription pricing. |
| 2024-09-24 |  | | I've received absolutely zero notifications since I installed it. The app constantly logs me out as well. What is going on? |
| 2024-09-20 |  | | Crashes continuously. Won't even open anymore on samsung android. Un-installed and reinstalled. When it "worked" you'd always get a different story than what was clicked. Update: well it launches and then closes again. The next time it stays open but then I have to log in again. If you browse for a few minutes it starts opening the wrong stories. It's an indexing problem when a story gets added but you would think they could come up with a scheme that would survive updates. |
| 2024-09-04 |  | | After latest update, app just crashes. No way to back. I pay for a digital subscription and can't even use it! |
| 2024-06-27 |  | | I mistakenly uninstalled the app. But now that I have reinstalled it I can't get an icon to appear on my screen. What's going on?!!!!! |
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