The app for every mobility services
Total ratings
2.27
(Rating count:
129,159)
Review summary
Pros
- Makes getting taxis easier for foreigners
- Links to Kakao maps for navigation
- Ability to watch your route and send safety messages
Cons
- Difficult registration and mobile verification process
- Unreliable taxi availability and frequent cancellations
- Inconvenient for non-Korean speakers due to language barriers
Most mentioned
- Issues with taxi availability
- Problems with registration and mobile number verification
- Drivers canceling rides after accepting requests
Upgrade to see all 22 reviews
User reviews
Recent rating average:
1.30
All time rating average:
2.27
Upgrade to see all 22 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2024-11-06 | Adam Reiss | Updating again. Taxi drivers accept the request (sometimes) and then cancel and say you didn't get in the car even though they're still 6 minutes away. Updating this just to say this app still stinks. | |
2024-10-20 | Tauseef Chughtai | You can't register your number. I have a Korean number but when I try to click on the country code for South Korea, it doesn't change to +82 and remains +1. I tried a gazillion times, uninstall and reinstalled the app but to no avail. | |
2024-10-09 | SATHISH KUMAR | Mobile number verification is not working: Not able to select many country codes., They need to fix those issues... | |
2024-10-05 | Andrei Cherniaev | I can't contact by "Contact us" button. I push this button then FireFox open then Play store open and I can launch Kakao Talk which is already installed. But in Kakao Talk no any new dialog | |
2024-08-26 | Crystal Riggs | I've recently had surgery, so I rely on taxis to get around. What's the point of the booking option if no taxi's will accept it?! Not to mention, the taxi's never show up in the rain! Truly awful. If you can, use uber instead!! | |
2024-06-14 | Tina Em | 1. What is the point of an app if there ARE NO TAXIS AROUND?! Tried to hail a cab in central Seoul on the app for 30mins- nothing. 2. Why must I register email, ARC, serial Nr(this is crazy!), face, to prebook a taxi or call any higher level of taxi blue, van, black etc. or make an advanced booking paid by Credit Card? Korea is blaze on data safety, so do not give it out. | |
2024-06-04 | Andreas Hörmandinger | Tried to use it to get to the airport railroad, got assigned a super far taxi "because no other taxi is available" and ended up missing the train, even though I had a 10+ minute time buffer. Just bad user experience | |
2024-05-04 | Desiree | I tried to use this app in Korea, but it wouldn't accept my card even though it was one of the supposed accepted foreign credit cards. Then, I couldn't verify my account. Also, whenever I tried to search locations or addresses in English, nothing would pop up, or it would be in Korean. Rarely did it actually translate for me. I could hardly use the app during my trip because of this experience and relied on local friends to help me call taxis to get around. | |
2024-03-20 | Sharon Landry | The app is supposed to allow for reservations, but when I attempted to reserve a taxi an hour after making the request, it instead dispatched someone right away. I was then penalized because I did not want to take a taxi an hour before necessary. It also originally would not let me select a standard taxi. I had to confirm my origin and destination points repeatedly, too. | |
2023-07-13 | Vidushan Vijayakumar | Terrible app. Screens never load properly so you can never see where your location or car are, making it impossible to order a taxi. You can't add payment methods without having a local phone number, and it is almost impossible to search addresses. Uber not as frequent but at least it's not as buggy as this horrible app so I would recommend sticking to that. |
Upgrade to see all 22 reviews