KakaoTalk : Messenger
KakaoTalk - fast, fun, and reliable messenger for all
Total ratings
3.89
(Rating count:
3,179,334)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use for international communication.
- Allows extensive customization options.
- Free chat and video calling capabilities.
- Has responsive customer service when needed.
Cons
- Severe privacy concerns and access requirements.
- Frequent glitches and functionality issues, particularly with messaging and calls.
- Complicated account recovery processes and restrictions.
- Poor user experience and outdated interface.
Most mentioned
- Issues with sending and receiving messages.
- Problems with account access and recovery.
- Lack of notifications for new messages.
- Glitches with video calls and app performance.
- Concerns regarding privacy and data access.
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User reviews
Recent rating average:
2.10
All time rating average:
3.89
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-05 |  | | While the rest of the world is moving to using exclusively encrypted communication, Kakao is an app that only works if you give it complete access to your phone and identity. There is no concept of privacy. If you change your phone number, the app stops working. If you try to use a virtual number, the app locks you out of most functions...like messaging a business. Kakao app doesn't need this information to function. WhatsApp is by far superior, because it works. |
| 2024-07-18 |  | | I'm rating Kakao for my PC computer using Windows 11, but this isn't giving me that option. I've had to uninstall Kakao multiple times because it's so glitchy and dysfunctional. It often doesn't work at all with video calls. Now one of my chats is showing in a nearly invisible window. I've tried closing and re-opening the app, but the problem persists. To add more frustration to my experience with Kakao, they make it impossible to uninstall it! What a nightmare! |
| 2024-05-04 |  | | Usually, this app is good But recently, I changed my cell phone, so I downloaded kakaotalk. I was trying to log in,but I forgot my password. I have made multiple attempts to reset it,but haven't been able to log in. And also the verification message that needs to be send to verify I keep clicking the button and still shows that the verification is in progress. So at this point not sure what other way to try to log in. It would be helpful if in case we had a Google account to use that instead. |
| 2023-08-27 |  | | Not sure if this App is any good, since I haven't been allowed to use it, but they're customer service is definitely TRASH... Ever since I made my account, I have not been able to send any messages to anyone. It started doing this as soon as I made the account! It keeps saying I'm in a temporary safety service and restricted from messaging. It has been over 3 months!!! I put in several trouble tickets and they all responded with the same copy and paste answer. |
| 2022-10-15 |  | | I've been using Kakao for more than a decade and it has only gotten more and more annoying to use. Most of the time I have problems sending messages and have to resend them multiple times until they finally go through, calls often go undetected from no notification. Kakao has made many changes to the apps but when it comes down to it, I use this app for sending messages and calling. If I can't even send a message reliably the first time, it seriously deters me from using it further. Sorry. |
| 2022-08-12 |  | | got a message that if i don't access my account it would be deleted for inactivity. I tried accessing my account and i'm unable to login. I went onto their website login and was able to get in no problem. Reset my password, again, no issues on the web version. Tried again on mobile after deleting cache, storage and force stopping the app. nada. keeps telling me to check my account and password. So... not sure what's wrong with their servers.. but definitely not something to keep me around. |
| 2021-11-17 |  | | You already know the pros. Here are the cons: unable to backup and restore (medias) to a new/another smartphone. Unable to install on SD card. Automatically adding friends without consent. Older android devices are not supported. Outdated UI and interface. This app is from the past, still stuck in the past, and will slowly disappear with the past. |
| 2021-11-10 |  | | I love this app and the amount of customization it allows throughout the entire interface. I don't know why so many rate the app so low in stars, but I guess they have issues with chatting?? I think that is a new user bug. I've had this app for about seven years and have had 0 issues with messaging friends or joining group chats. The only issue I really have with the app is the quality of the calls. IT IS SO QUIET. Other than that, this app is excellent. |
| 2021-10-01 |  | | This app could really use some better storage options. It should at least be able to be moved to the SD card. I use the app for work and it's now taking up 5+ GB. Space is really becoming an issue. It wouldn't be so bad if the app could be moved to the SD card. Also, the way you add contacts is way too complex. You have to scan a barcode? Half the time I really need to think about how to find the barcode. Why can't you just search for a contact and add them like normal? |
| 2021-03-07 |  | | In general, the app is good. Especially I like the feature to be able to send the links to my own account for future reading/watching. However, the voice call doesn't ring at all. I miss "all" calls because of this. I tested it several times but even when the app is open and I'm staring at it, it's a hit or miss. Something is wrong. Hope it's fixed soon. Therefore only two stars. |
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