Just Eat Denmark

Food delivered at home

Total ratings

3.70 (Rating count: 22,449)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Delivery options available.
  • Good selection of restaurants.
  • Some users find the app functional.
  • Offers coupon discounts.
Cons
  • Clunky and unintuitive user interface.
  • Long delivery time estimates and cancellations.
  • Issues with vouchers and customer support.
  • Difficulties in navigating the app and making orders.
Most mentioned
  • Frustrating user experience after the update.
  • Inability to easily track orders or get support.
  • Preference for competitors like Wolt.
  • Problems with vouchers not being usable.
See reviews for Just Eat Denmark on Google Play Store
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User reviews

Recent rating average: 1.40
All time rating average: 3.70
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Rating filters

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0% 4 star
5% (1) 3 star
15% (3) 2 star
5% (1) 1 star
75% (15)
Date Author Rating Comment
2024-10-31
Mark Hansen		 Overall terrible app. It is misleading by design, the only way to chat is to go under "Change Address". It does not show an estimate unless a driver has accepted it, which can take 20+ minutes, where you don't know how long it is before your order arrives. This app and their website is 100% the reason I'm never ordering from them again, I'd rather pay more for Wolt than to use this trash.
2024-10-12
Wandering Suvlaki		 Pure scam. The vouchers they provider are not usable at checkout. Fishing customers. NOT EVEN CLOSE to the quality of similar apps. Don't waste your time and money on this.
2024-10-06
Mouth Goonie		 Worst delivery platform ever. I had to cancel two orders the same night. The delivery time was stuck in 30 min. For 20 minutes. Uninstall this platform. I wish you all the worst
2024-10-03
Smaranda Calin		 Definitely inferior to Wolt. Made an order from one of the promoted restaurants after a long time of using Wolt and it was very disappointing. Order estimate was way off. Said 20 to 40 minutes. They should have said 1hr 20 to 1hr 40 minutes. No way to cancel the order via app or get customer support. You're on your own with the restaurant and good luck. Very disappointing.
2024-08-11
AJ		 not easy to use, needs to have an english translation option as english is a primary and widely spoken now. for that reason justeat is not recommended. try wolt instead or something else
2024-07-28
Rebel Raccoon		 False advertisement of expired vouchers which you can't use and there's no option of calling customer service. Very few restaurant to chose from. Uninstalled.
2024-05-05
Stephanie Eslabon		 enlarge photo not possible. from the name of the food, it isn't always possible to know what it is. Most of the time i recognize it only by photo. but since this app doesn't allow to enlarge the photo, like on Wolt. i often find myself annoyed and end with ordering through Wolt instead. Ok.. well the delivery is also faster through woly. just ordered from here cause the restaurant doesn't cooperate with Wolt
2022-12-17
Paul Neave		 The app is okay, but adverts for just eat appear everywhere, and the first time I click "x" to return to the game, I get sent to App store, which then opens my app, which means I have to close two windows to get back. Sometimes this happens multiple times, but always once. AND I have the app, although I am now about to remove it. Goodbye Just Eat Hello Hungry and Wolt.
2021-12-25
Leotardoification		 Terrible shopping cart design. You click on something to add it, and it still hasn't been added so you have to click on the price to actually add it. It's completely counterintuitive and not a single other app or webshop has a layout like this. On at least three different occations I have ordered less food than intended because of this. Unfortunately there are no other food apps in my local area so I can't not use this garbage.
2021-12-11
The Bison Channel		 I have used this app for a few years, however, the last update has totally ruined it. The new UI is clunky, unintuitive and often displays visual bugs. The order tracking is broken and the information you do recieve, which is already fairly lacking compared to earlier versions, seems to be more quesswork than genuine estimations. Pick any other food delivery app, you will be much better off. Also, why oh why can companies keep changing the delivery time without consequence?
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