Ride Goat - Scooter Rental
Ride GOAT & explore your city! Locally operated! $1 to start & $.20 - $.40/min
Total ratings
3.83
(Rating count:
115)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Scooters worked well when operational.
- Fun and enjoyable ride experience.
- App has added functionality and improvements over time.
- Scooters are nice and easy to use.
Cons
- Frequent and unjustified extra charges.
- App glitches preventing users from ending rides.
- Poor customer support and response.
- Issues with account setup and sign-up failure.
- Unreliable scooters and non-functional app features.
Most mentioned
- Unexpected and multiple charges.
- Problems with ending rides and app functionality.
- Inadequate customer support.
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User reviews
Recent rating average:
1.20
All time rating average:
3.83
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-09-29 |  | | I liked it at first, however it ALWAYS ends up charging me more than what it should. The $5 charge has been constant. I understand the charge, however when the app glitches and I have to reclick the authorization, it charges me multiple $5 fees. The first time it happened, they gave me money back. But it's happened YET another time and I'm just really tired of it. My friends have had the same issue. |
| 2023-09-27 |  | | Contacted them about 2 faulty bikes. Promised refund but only got 1 of 2. Tried to follow up on refund #2 but got ignored despite multiple attempts. |
| 2023-09-17 |  | | Scam don't use this ap. Doesn't work false charges. Makes you pay for download credits to pay off your balance even though you didn't use it. |
| 2023-05-29 |  | | Do not use this app, I ended the ride and took a photo. 2 hours later, I received a message from my bank that I had a $60 charge from them. I messaged support, who just gave me credits to ride again. However, I don't live in an area they service. I asked for a cash 6 they said they have to charge me 10% in order to give me a refund. Seems like a scam. |
| 2023-05-20 |  | | Unavailable. Spent 15 minutes trying to get one to start. Added more money on my wallet. App just kept taking my back to add money, half a dozen times. Walked 30 feet and a Bird scooter started right up for me. |
| 2022-10-18 |  | | The app very easily starts the timer when selecting and powering up a scooter, but absolutely could not connect in order to shut off the timer when I parked and had to provide a photo to stop it. I uninstalled, hopefully that stopped the timer :/ Edit: It has not stopped. |
| 2022-06-19 |  | | could not sign up through the app. Said I needed a username but did not give me an option to put one in (the username space was just not there). Went online to sign up and filled out the form and the computer wheel just went round and round and round and round. Not very convenient for something that is strictly for convenience. Needless to say, I never got to ride to ride one as the sign up is 100% faulty. Can't imagine what the scooters or billing must be like LOL |
| 2021-09-18 |  | | Wouldn't end ride once I was done.....prolly would've saved a bit if app worked properly. Or, maybe, just maybe it's set up to work that way? |
| 2021-09-02 |  | | Little to no support team. Does not work as advertised at all. Do not rent. |
| 2021-07-10 |  | | Scooter did not work. Loaded 15 into the wallet and would not let me pause the ride or end the ride because the scooter went offline immediately after unlocking. The phone number for support had been disconnected. Horrible experience, would give zero stars if possible. |
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